NEOGOV · 20 hours ago
Program Support Specialist
Durham, NC
Full-time
Hybrid
New Grad, Entry Level
$15.46/hr - $50/hrNEOGOV is part of the City of Durham, focusing on economic prosperity in the community. The Program Support Specialist will be responsible for participant data integrity, compliance monitoring, and supporting youth engagement through various activities.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Primary responsibility for data integrity, attendance verification, module completion tracking, and stipend eligibility documentation
Ongoing monitoring of participant records to ensure compliance with program requirements
Primary responsibility for youth communication, participant support, orientation logistics, and event coordination
Support youth engagement before, during, and after program activities
Serve as day-to-day support for hundreds of youth participants, responding to inquiries related to participation, attendance, stipends, program requirements, and events
Maintain and manage large participant tracking databases and spreadsheets, ensuring accuracy across attendance, eligibility, module completion, and payment status
Verify completion of required workforce readiness modules, certifications, and participation milestones tied to stipend eligibility
Cross-check attendance records, documentation, and participation data prior to stipend processing to reduce errors, delays, and compliance risks
Support stipend and payment coordination, including internal tracking, reconciliation, and preparation of required documentation
Assist with in-person and virtual events, including orientations, workshops, site placements, and program close-out activities
Coordinate closely with one another and the Program Manager to meet strict deadlines and respond quickly during high-volume periods
Provide hands-on youth support, troubleshooting issues related to onboarding, participation barriers, and required forms or documentation
Qualification
Required
Associate's Degree or equivalent course study
Valid NC Class C Driver's License
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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