Workday · 2 months ago
Sr. Engagement Manager, AI Solutions Delivery
Workday is a leading AI platform for managing people, money, and agents, and they are seeking a Sr. Engagement Manager for AI Solutions Delivery. This role involves leading AI solution deployments, ensuring successful implementation outcomes, and collaborating with various teams to drive customer value through AI adoption.
Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareHuman ResourcesSaaSSoftware
Responsibilities
Lead one or more AI solution deployments concurrently, including Workday AI products and acquired solutions (e.g., HiredScore, Evisort)
Own end-to-end delivery execution, ensuring on-time, on-budget, and high-quality implementations aligned to the AI Delivery Framework
Partner with Consulting, Product, and Customer AI teams to triage and resolve issues related to model performance, data quality, and AI governance
Present at Executive Steering Committees, providing transparency on AI risks, model outcomes, and adoption progress
Support pre-sales activities as requested, helping shape delivery approaches and Statements of Work for AI-enabled opportunities
Coach and mentor Workday and partner resources in AI deployment practices, data literacy, and model lifecycle management
Contribute to the ongoing evolution of the Workday AI Delivery Framework by bringing field learnings to refine methodology, tools, and best practices
Facilitate the transition from deployment to steady-state operations, ensuring a seamless handoff to the CSM and Workday Support teams
Qualification
Required
8+ years' experience leading data-driven solution implementations (FIN, and/or HCM deployments) with demonstrable experience in AI-enabled or data-centric transformation initiatives, involving model deployment, data integration, or ML-based automation technology
6+ years proven ability to manage cross-functional SaaS delivery spanning Product and Implementation teams with measurable skills in program governance, risk management, and stakeholder alignment
6+ years engaging with executive stakeholders to translate technical outcomes into business value, with the ability to build trust and drive clarity across diverse stakeholder groups
6+ years developing teams, mentoring others, and leading through ambiguity with prior consulting experience with SaaS enterprise clients or within complex product organizations
Project Management Certification
Understanding of AI and ML concepts — such as data quality, model training/inference, bias monitoring, and ethical AI principles
Passion for shaping the future of responsible, human-centered AI adoption within enterprise delivery
Global complex deployment experience
Excellent communication and negotiation skills
Willingness and ability to travel internationally as required
Preferred
PMP, PgMP, ACP, SCRUM Master certification a plus
Ability to support global customers across multiple time zones
Benefits
Workday Bonus Plan
Annual refresh stock grants
Company
Workday
Workday provides SaaS-based enterprise solutions for a company's human resources and financial management activities.
H1B Sponsorship
Workday has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (331)
2024 (388)
2023 (262)
2022 (503)
2021 (290)
2020 (229)
Funding
Current Stage
Public CompanyTotal Funding
$2.23BKey Investors
Elliott Management Corp.New Enterprise AssociatesGreylock
2025-09-16Post Ipo Equity· $2B
2012-10-12IPO
2011-10-24Series F· $85M
Recent News
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2026-01-23
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