NEOGOV · 1 day ago
Clerk I Utility Billing
Yukon, OK
Full-time
Onsite
New Grad, Entry Level
$18.16/hr - $18.16/hrNEOGOV is part of the City of Yukon, and they are seeking a Clerk I for their Utility Billing department. The role involves assisting utility customers, processing payments, and providing professional customer service.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Receipt utility customer payments
Answer and assist incoming phone calls
Verify and receipt monies collected by other departments
Return calls to customers with work order results
Create new customer accounts, issue work orders
Provide professional customer service at the front counter or window
Perform any other related duties as required or assigned
Qualification
Required
High school or GED, and/or on the job education in a specific skill area; related experience and/or training, however acquired
Skill in verbal and written communication
Skill in practical situations
Skill in problem-solving
Good professional customer service skills
Benefits
Accidental Death/Dismemberment & Life Insurance: The City pays 100% of this benefit premium. Life insurance is your salary rounded to the next $1,000. Short-term disability is also part of this benefit.
Birthday Check: 40 hours pay for the week and a day off for your birthday during the pay period.
CDL License Incentive: $ 250.00 - $ 500.00 - Paid in September of each year.
College Degree Incentive: Associates Degree - $ 800.00 Annually; Bachelors Degree - $ 1,400.00 Annually; Masters Degree - $ 2,000.00 Annually; Certification Pay* - $ 800.00 Annually; *City Manager Approval-must require CEU's to maintain.
Health/Dental Insurance: The employer will pay 100% of full-time employees health and dental coverage. You may add dependents to your health insurance at your cost. Your benefits begin the 1st of the month after hire date.
Holidays: General full-time employees receive 13 paid holidays per year. These are to be taken as directed by City of Yukon policy.
Longevity: Full-time employees - $16.00 per month after your 4th year of service.
Retirement: General employees - The City has a Defined Contribution Plan. The employee must contribute 5% per check to this plan and for 2025-2026 the City will contribute 17.36% per pay check toward your retirement. The vesting period is 7 years. This deduction starts the 1st of the month after 90 days.
Share the Savings: If you choose not to cover you and/or your dependent(s) on the City's insurance, we will compensate you. (must have eligible dependents with proof of other coverage) General employees - $ 235.00 per quarter.
Sick Leave: General employees earn 8 hours per month. *You are not eligible to use earned leave until you have completed 6 continuous months of employment.*
Vacation Leave: General employees earn 8 hours per month the first 9 years of employment. You are not eligible to use earned leave until you have completed 6 continuous months of employment.
Water License Incentive: $ 25.00 - $ 100.00 - Paid in March of each year.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase