RideNow Powersports · 3 days ago
Internet Sales Manager (ISM) - RideNow Austin
Austin, TX
Full-time
Onsite
Mid, Senior Level
3+ years expRideNow Powersports is a high-volume powersports store seeking an Internet Sales Manager (ISM) to lead all digital and inbound sales activities. The ISM will manage the CRM process, ensure accountability across the internet sales team, and drive performance through coaching and KPI management.
AutomotiveRetail
Responsibilities
Own and manage all inbound digital leads (website, OEM, third-party, chat, text, phone)
Enforce speed-to-lead, follow-up cadence, and contact strategy
Lead daily internet sales operations and lead distribution
Manage and coach Internet Sales Consultants / BDC reps
Ensure all leads are properly worked, documented, and dispositioned in the CRM
Drive appointment setting, confirmation, and show-rate discipline
Partner with Sales Managers on deal handoff and appointment execution
Monitor call quality, scripts, and objection handling
Conduct daily huddles, KPI reviews, and role-play training
Audit CRM activity, lead aging, and response compliance
Collaborate with marketing on lead quality, source performance, and conversion
Support digital retailing tools, online pricing strategy, and inventory merchandising
Handle customer escalations originating from digital channels
Qualification
Required
3–5 years of experience in internet sales, BDC, or digital sales leadership
Prior experience in powersports, automotive, or high-volume retail
Strong understanding of CRM systems, lead management, and phone sales
Proven ability to manage KPIs, coach teams, and drive accountability
Experience with appointment-based selling models
Excellent communication, organization, and leadership skills
Preferred
High-volume dealership experience
Powersports OEM experience
Experience managing remote or hybrid sales teams
Strong phone training and call coaching background
Familiarity with digital retailing platforms
Benefits
Performance-based commission structure
Benefits package (health, dental, vision, 401k, PTO)
Relocation assistance (if applicable)
Employer-Paid Life and Short-Term Disability Insurance
Employee discounts on products and services
Opportunities for growth
Company
RideNow Powersports
RideNow Powersports is a motor-sports dealership chain company based in Arizona.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-03-13Acquired
Leadership Team
Lyle Kramper
Partner Owner/Operator
Recent News
2025-11-04
2025-10-30
2025-10-06
Company data provided by crunchbase