Leeds Professional Resources · 2 days ago
Information Technology Infrastructure Engineer
United States
Full-time
Remote
Mid Level
3+ years expLeeds Professional Resources is seeking an Infrastructure Engineer to enhance their IT organization. This role focuses on managing endpoint services, building and maintaining infrastructure to ensure high availability and improved user experiences.
Human ResourcesRecruitingStaffing Agency
Hiring Manager
Christian Frisone
Responsibilities
Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation
Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM
The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows
This process should utilize data from IT infrastructure (Fortinet FortiClient), ITSM platforms, and external patch management databases, integrating communication with users through email (Office365/Exchange Online) and Microsoft Teams
Qualification
Required
Bachelor's degree in information technology, Computer Science, or a related field
Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune
Strong knowledge of Microsoft Intune, Apple Business Manager, and ITIL v3+ service operations concepts
Experience with Microsoft Office 365, Google Workspace, Azure services, and Microsoft Network Services
Company
Leeds Professional Resources
Leeds Professional Resources provides staffing, consulting and human resource services to the financial sector.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase