Mary Free Bed Rehabilitation Hospital · 14 hours ago
Financial Counselor
Grand Rapids, MI
Full-time
Onsite
Entry Level
1+ years expMary Free Bed Rehabilitation Hospital is a not-for-profit, nationally accredited rehabilitation hospital dedicated to helping patients and families rebuild their lives. The Financial Counselor serves as a vital link between patients and their funding options, assisting them in seeking financial assistance and managing their hospital bills throughout the care process.
Health CareHospital
Responsibilities
Performs activities related to multiple patient types (Inpatient, Outpatient), distribution of patient information, and support coverage of other departmental roles
Frequent communications will occur with patients/family members/guarantors, 3rd party payers, local/governmental agencies, attorneys, employers and physicians/office staff. Internal contacts include, but are not limited to the PFS Inpatient Representatives, OP Benefit Specialists, IP/OP Utilization Review, and Care Management staff
Conducts patient financial interviews to assist with the resolution of the patient’s account, and to ensure compliance with hospital financial resolution policies
Recognizes and assists patients with Community Financial Assistance (CFA) applications as needed and completes charity processing for assigned patients
Assist patients with Medicaid paperwork, submission of Medicaid application and follow up
Follow up on all patients with pending Medicaid
Identify and assist patients for potential PIP and liability claims, obtain police reports as necessary
Identify and assist patients with completion of Michigan Assigned Claims Plan (MACP) application and follow up on submitted MACP applications
Issue termination of benefits, pending, or final denial letters for inpatient rehabilitation, advise patients of financial responsibility
Track patients admitted with COBRA coverage, assist if needed for continuation of coverage
Counsel uninsured patients on Marketplace coverage options through the Affordable Care Act
Inform patients on Medicare enrollment dates and how to enroll for those with no Medicare Part A or Part B or Part D coverage
Acts as a liaison with other departments of the hospital and off-site locations. Acts as a liaison for patients and the Patient Financial Services department
All other duties as assigned
Qualification
Required
Associates Degree and one to three years related experience; or equivalent combination of education and experience
Prior experience in hospital medical billing, registration or healthcare related field
Comprehension of healthcare terminology
Knowledgeable about various insurance plans, including coverage and general billing requirements
Time management skills to handle multiple, competing demands and priorities, and work effectively under pressure
Excellent communication (verbal and written) and organizational abilities. Excellent interpersonal skills are necessary in dealing with peers, internal and external customers
Must be comfortable operating in a collaborative, shared leadership environment
Ability to work independently as well as in a group
Excellent analysis and problem-solving skills
Demonstrated commitment to organizational mission with a 'whatever it takes' attitude to get the job done
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Preferred
IRF medical billing experience
Knowledge of ICD-10-CM and CPT coding classification systems
Company
Mary Free Bed Rehabilitation Hospital
Mary Free Bed Rehabilitation Hospital is a rehabilitation system that provides doctors and rehab professionals has cared for patients.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$3M2023-01-07Grant· $3M
Leadership Team
Kent Riddle
CEO
Ryan Podvin
Chief Financial Officer
Recent News
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