Expeditors · 4 days ago
Customs Brokerage Agent
Reno, NV
Full-time
Onsite
New Grad, Entry Level
$22/hr - $28/hrExpeditors is a global logistics company headquartered in Seattle, Washington, dedicated to providing exceptional customer service in the international logistics industry. The Customs Brokerage Agent ensures the proper and timely movement and clearance of freight while maintaining compliance with company policies and external regulations.
Transportation/Trucking/Railroad
Responsibilities
Ensure smooth and timely shipment process flow
Ensure accurate and timely data entry into our operational system based on defined metrics
Track and trace shipments
Provide proactive and clear communication to internal and external customers
Ensure accurate and timely client billing, including dispute resolution
Understand customer expectation to ensure all the elements of the SOP and KPI’s are met
Ensure compliance to company policies and external regulations
Complete cross training in order to support team coverage
Professionally represent Expeditors to our customers, service providers, and government agencies
Continually identify areas to improve efficiency
Embrace and adopt technology to optimize their ability to complete their work
Achieve standard of 52 hours training per year, including all mandatory trainings
Drive and develop customer relationship in order to exceed their expectations
Have a sense of urgency, be willing to help by offering solutions
Qualification
Required
Have knowledge and/or prior experience of industry specific qualifications
Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
Pro-active, strong organizational skills
Good computer skills (Excel, Word, PowerPoint)
Benefits
Paid Vacation, Holiday, Sick Time
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long-Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Company
Expeditors
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA.
Founded in 1979
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Musser
President and Chief Executive Officer
Larry Persaud
Chief Technology Officer
Recent News
2024-04-07
The Seattle Times
2024-04-07
Company data provided by crunchbase