Data Center Technician , DCC Communities jobs in United States
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Amazon · 10 hours ago

Data Center Technician , DCC Communities

Amazon Web Services (AWS) owns the design, planning, delivery, and operation of all AWS global infrastructure. They are seeking Data Center Technicians to ensure overall availability and reliability of data center operations, involving hardware and network repair, incident response, and collaboration with various teams.

Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer hardware troubleshootingComputer networkingProblem resolutionDocumentationEffective communication

Required

2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

EAP
Mental Health Support
Medical Advice Line
401(k) matching

Company

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Funding

Current Stage
Public Company
Total Funding
$8.11B
Key Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO

Leadership Team

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Douglas J. Herrington
CEO, Worldwide Amazon Stores
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Werner Vogels
VP & CTO
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Company data provided by crunchbase