The Christ Hospital Health Network · 11 hours ago
IT Service Management Intern
2100 Sherman Ave, Norwood, OH, 45212, US
Internship
Onsite
InternThe Christ Hospital Health Network is seeking an IT Service Management Intern who is passionate about technology and committed to delivering high-quality service and support. The intern will be responsible for the administration, management, and optimization of user-related devices, providing support via phone, email, in person, and remote control.
Health CareHospitalMedical
Responsibilities
Demonstrate good communication (verbal and written), organization and interpersonal skills with the ability to work effectively individually and with a team
Ability to work independently, assume responsibility and exercise good judgment
Ability to work effectively in a service-oriented environment
Demonstrated ability to support Windows 7/10 in an enterprise environment
Demonstrated excellent customer service skills necessary to work with novice to advanced computer users. Including the ability to walk clients/users through problem solving process using pertinent questions & techniques
Diagnosing and solving hardware/software issues
Good working knowledge of wireless communications, wiring/cabling, or similar preferred
Configure & install new workstations, peripheral equipment and software
Support audio & video equipment in conference rooms
Qualification
Required
High School Diploma or equivalent
Entry level or previous desktop support
Demonstrate good communication (verbal and written), organization and interpersonal skills with the ability to work effectively individually and with a team
Ability to work independently, assume responsibility and exercise good judgment
Ability to work effectively in a service-oriented environment
Demonstrated ability to support Windows 7/10 in an enterprise environment
Demonstrated excellent customer service skills necessary to work with novice to advanced computer users. Including the ability to walk clients/users through problem solving process using pertinent questions & techniques
Diagnosing and solving hardware/software issues
Configure & install new workstations, peripheral equipment and software
Support audio & video equipment in conference rooms
Key technical skills: Window 7/10, Microsoft Office 365, Active Directory, Antivirus/Malware software experience, Imaging using SCCM or similar, Assyst, ServiceNow or similar ticket tracking/resolution experience, Mobile device support, LAN/WAN troubleshooting
Preferred
Good working knowledge of wireless communications, wiring/cabling, or similar preferred
A+ Certification
MCP
Company
The Christ Hospital Health Network
The Christ Hospital Health Network is a healthcare system that provides intensive care, wellness and speciality services.
Founded in 1889
5001-10000 employees
H1B Sponsorship
The Christ Hospital Health Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageLeadership Team
Jenny Collopy
Vice President, Chief Marketing and Communications Officer
Recent News
The Christ Hospital Health Network
2025-10-14
2025-09-17
Seattle TechFlash
2025-09-17
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