Millennium Group · 8 hours ago
Business Process Analyst
SAT/PHX/TPA/PLN/CHS, TX
Full-time
Onsite
Senior Level
6+ years expMillennium Group is seeking a Business Process Analyst with a focus on Contact Center and AI technologies. The role involves analyzing and improving business processes, particularly in the claims environment, while leveraging contact center technology such as AI and chatbots.
Digital MarketingHuman ResourcesInformation TechnologyRisk ManagementSoftwareStaffing Agency
Qualification
Required
6 years of experience working on Processes/Process Improvement
2 years' experience with Contact Center Technology (AI, Chatbots, IVR etc.)
Need an understanding of the claims processes and claims environment
Analytical mindset
Proactive, go-getter, work independently
Preferred
Green or Black belt
Leadership experience
Any insurance designations
Company
Millennium Group
Millennium Group specializes in staffing, consulting, software development, risk management, analytics, and digital marketing services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
F
Frances Rios
HR Operation Manager
Recent News
The News Forum Inc.
2025-04-17
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