Caterpillar Inc. · 2 hours ago
Business Data Analyst
Peoria, IL
Full-time
Onsite
Entry, Mid Level
$89K/yr - $134K/yrCaterpillar Inc. is a global leader in building sustainable communities and innovative solutions. The Business Data Analyst will provide day-to-day support to customers and field service staff, focusing on product implementation and addressing customer inquiries while collaborating closely with stakeholders to define and validate business requirements.
ConstructionMachinery ManufacturingManufacturingMechanical Engineering
Responsibilities
Coordinates with product development engineers to track and communicate design, development, support, and maintenance problems and solutions
Identifies, documents, and reports design, reliability and maintenance problems and bugs. Gathers and consolidates feedback from customers and field staff
Coordinates with field support specialists and customers to address and resolve problems and expand product usage
Answers customer and field support questions; provides guidance and support for product integration and infrastructure issues
This role will have primary responsibility for creating, analyzing and validating business requirements, translating them into detailed functional requirements and user stories, defining acceptance criteria and test cases, and tracking dependencies
Collaborates on the vision of what is to be built and conveying that vision to the team
Work closely with key stakeholders throughout the organization
Qualification
Required
Basic knowledge of business analysis and the set of tasks, techniques and tools required to identify business needs; ability to recommend solutions that deliver value to stakeholders
Working experience of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment
Basic understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors
Working knowledge of software engineering; ability to deliver new or enhanced fee-based software products
Basic knowledge of UAT activities, tasks, tools and techniques; ability to design, implement and evaluate acceptance tests for end-users
Preferred
Experience working with a technical team while simultaneously managing multiple projects
Experience working with developers in a Digital Commerce environment
Experience with Python programming and SQL queries
Experience managing projects using Product Management and/or Agile software tools such as Aha, ProductBoard, Azure DevOps, JIRA, Team Services, Rally
Experience with Machine Learning or Gen AI
Experience with Data Management or Data Sorting
Knowledge of software change request management; ability to manage software product change requests from customers, prospective customers, vendors, and internal staff
Extensive knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision
Strong accountability, planning, and organizational skills
Benefits
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
These benefits also apply to part-time employees
Company
Caterpillar Inc.
For 100 years, we’ve been helping customers build a better, more sustainable world.
Founded in 1925
10001+ employees
H1B Sponsorship
Caterpillar Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (363)
2024 (297)
2023 (261)
2022 (355)
2021 (223)
2020 (145)
Funding
Current Stage
Public CompanyTotal Funding
$3.51BKey Investors
US Department of EnergyAdvanced Propulsion Centre UK
2025-08-28Post Ipo Debt· $3.5B
2024-10-31Grant· $5.04M
2019-06-23Grant
Leadership Team
George Moubayed
Chief Sustainability and Strategy Officer / Senior Vice President Enterprise Strategy Division
E
Eric Sporre
Vice President & Global Chief Information Security Officer (CISO)
Recent News
2026-01-22
Company data provided by crunchbase