JJ Food Service Limited · 1 day ago
Internal Customer Service Delivery Driver (HGV)
Wimbledon, ND
Full-time
Onsite
New Grad, Entry LevelJJ Food Service Limited is seeking an Internal Customer Service Delivery Driver (HGV). The role involves delivering goods to customers while providing outstanding customer service and maintaining high standards of cleanliness and safety during operations.
Food and Beverage
Responsibilities
Delivering goods in a polite manner to the customer’s delivery point including manual handling of goods up to 25kg
Create a work balance of being 50% driver and 50% customer service representative
Be customer and service focused, “face of JJ”
Uphold the company brand image, uniformed smart appearance with a positive attitude at all times
Ensure that the service quality remains constantly high
Maintain standards of cleanliness and security of your assigned vehicle
Maintain Health and Safety standards of your assigned lorry and staff under control
Driving assigned vehicles to assigned customer accounts till the finish of all assigned deliveries, work to tight deadlines
Ensure the deliveries are completed in the timely manner
Follow your route sequence
Collecting and banking in accordance with payment terms and ensuring the money is secure at all times
Banking collected money by not exceeding £1000 with you at no times
Ensuring that all the invoices and the relevant documents are signed by the customers and your self with the correct received amount
Identifying counterfeit money
Keep company mobile device charged and on at all times
Wearing full JJ uniform and safety boots, smart and clean presentation
Reporting all accidents and injuries at work straight away and taking pictures of the damage as described in the employee handbook
Obeying all traffic laws and limits
Organising and controlling helper
Accurately and clearly completing your taco graph (if applicable)
Carrying out such further tasks as may from time to time be delegated by your line manager
To ensure that the company internal/external customer care & equal opportunity policies are adhered to at all times
To be responsible for and ensure compliance with policies and procedures for Health & Safety
Adhere to all company policies, procedures and business requirements
Undertake additional tasks and responsibilities as may be reasonably expected of the role and as necessary in order to achieve the objectives of the department and JJ Food Service goals
Maintain confidentiality in accordance with the General Data Protection Regulation (GDPR)
Qualification
Required
Current employee of JJ Food Service Ltd
Clean and Valid C1 driving license
Digital Tacho Card
Good Driver with thorough understanding of road safety
Patience to tolerate long drives and heavy traffic
Able to work alone or as part of a team
Excellent customer service skills remaining pleasant and friendly
Basic IT skills
Good map reading skills and knowledge of the area
Problem solving ability
Handle documents
Ability to diffuse
Strong customer service focused
Company
JJ Food Service Limited
Our mission is to make it easy for everyone to enjoy chef quality ingredients.
Founded in 1989
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mushtaque Ahmed
Chief Operating Officer
Company data provided by crunchbase