ESPO Corporation · 2 days ago
Senior Telecom Expense Management Specialist
Kansas City, MO
Contract
Onsite
Senior Level
$54/hr - $78/hr
7+ years expESPO Corporation is seeking a detail-oriented and process-driven Telecom Expense Management (TEM) Specialist to lead the implementation and ongoing management of clients' telecom expense management system. This role oversees the full lifecycle of telecom and internet services, ensuring consistency, control, and transparency in managing connectivity across multiple locations.
Human ResourcesIT ManagementRecruitingStaffing Agency
Responsibilities
Lead deployment and configuration of the TEM solution to manage all telecom and internet assets - including fixed, cellular, satellite and wireless
Migrate existing billing and inventory data into the TEM platform
Partner with various teams to automate invoice ingestion, validation, and payment workflows
Develop and maintain standardized reporting and approval processes
Manage end-to-end lifecycle of all telecom services: sourcing, ordering, provisioning, validation, optimization, and disconnection
Coordinate with key stakeholders to ensure timely setup and disconnection of circuits for all Burns and McDonnell locations
Maintain accurate inventory of all active circuits, bandwidth levels, vendors, and contract terms
Track and manage service lifecycle events such as upgrades, suspensions, and demobilizations
Oversee hardware tied to telecom services (MiFis, Cradlepoints, cellular-enabled iPads)
Collect and standardize all telecom invoices, ensuring completeness and accuracy each billing cycle
Validate charges against contracts, inventory, and service records to identify errors or overbilling
File and track disputes for credits, missed disconnects, or billing discrepancies
Identify cost-saving opportunities by consolidating plans, optimizing pooled data usage, and removing idle services
Maintain full audit trails for all telecom payments and adjustments
Act as primary liaison with national and regional carriers including AT&T, Verizon, T-Mobile, Lumen, and local ISPs
Coordinate short-term and long-term connectivity solutions depending on project type and schedule
Implement a telecom expense management platform, providing a single pane of glass for all telecom-related services across multiple service providers
Negotiate favorable pricing, service-level agreements, and flexible contract terms
Partner with key stakeholders to align telecom management practices with enterprise financial strategy
Provide visibility into telecom costs to key stakeholders
Develop dashboards and executive summaries to track spend trends, forecast demand, and identify anomalies
Support annual budgeting and forecasting for telecom and network services
Produce KPIs such as cost per facility, uptime, SLA performance, and dispute recovery rate
Qualification
Required
Bachelor Degree in Engineering Technology or related degree from an accredited program required
7 years of telecommunications engineering experience required, consulting preferred
3-5 years of experience in telecom expense management, network procurement, or IT asset management
Hands-on experience with TEM platforms (Brightfin, Calero, Tangoe)
Strong understanding of circuit provisioning, mobile data management, and telecom billing structures
Experience coordinating with multiple vendors and internal teams to manage service delivery
Skilled in data analysis, cost validation, and process standardization
Highly organized with excellent attention to detail and follow-through
Proficiency in Excel and familiarity with ERP or financial systems preferred
Strong negotiation and communication skills with the ability to manage carrier relationships and present findings to key stakeholders
Comfortable leading process reform in a large organization
Preferred
Knowledge of telecom contracts and carrier negotiation
Experience integrating TEM systems with ServiceNow and finance platforms
Familiarity with broadband, fiber, LTE, SD-WAN, and other connectivity technologies
Ability to manage multiple concurrent projects and priorities independently
Understanding of field operations or construction project environments
Benefits
PTO
Group Health and Dental Insurance
401k after you have satisfied the necessary waiting periods.
Company
ESPO Corporation
ESPO Corporation is the midwest leader in technical staffing, business support, and engineering solutions since 1965.
51-200 employees
H1B Sponsorship
ESPO Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
Funding
Current Stage
Growth StageRecent News
Business Journals
2023-02-03
Company data provided by crunchbase