ScanSource · 1 day ago
Account Manager AD - Security
Greenville, SC
Full-time
Onsite
Entry Level
$40K/yr - $48K/yr
1+ years expScanSource Inc. is a company focused on providing solutions in the technology sector, and they are seeking an Account Manager for Account Development in the Security domain. The role involves managing customer interactions, generating quotes, processing orders, and driving sales opportunities to closure while ensuring customer satisfaction and achieving defined performance metrics.
HardwareTelecommunicationsWholesale
Responsibilities
Field inbound requests for quotes from customers
Generate quotes and negotiate with the customer to close open opportunities
Identify opportunities for up-sell and cross-sell of the ScanSource solution set, as applicable
Receive inquiries from customers related to quotes, products, orders, etc
Navigate ScanSource resources effectively to service the customer; collaborate cross-functionally to answer inquires and resolve customer issues
Maintain customer information in SFDC
Receive orders from customers and enter the orders into SAP/ERP system
Ensure accuracy of Sales Orders
Handle the quoting and ordering from other segments as needed
Respond to customers on order related questions (e.g. ETA, tracking, RMA/DOA, etc.), as applicable
Review open orders and follow-up to ensure timely processing
Process PCA’s as needed
Qualification
Required
4 year college degree or equivalent working experience
At least 1 year of previous sales experience
Demonstrated organizational skills and ability to successfully manage to multiple deadlines
Experience working collaboratively with cross-functional teams
Strong communication and customer interaction skills
History of high performance in achieving SLA's and KPI's
Proficiency in the Microsoft Office Suite
Preferred
Previous experience in an Inside Sales environment, a plus
Proficiency in ERP and CRM systems; SAP and Salesforce.com, a plus
Previous experience generating and processing quotes in a channel distribution environment, a plus
Benefits
Medical/dental/vision coverage
Life insurance
401(k) plan with matching provision
128 hours of paid time off (PTO) each calendar year
8 paid company holidays
Company
ScanSource
ScanSource is a wholesale distributor of technology products and solutions.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1994-03-18IPO
Leadership Team
Mike Baur
CEO
Mary Gentry
Senior Vice President, Finance and Treasurer
Recent News
2025-12-04
2025-11-07
Company data provided by crunchbase