Staples Canada · 15 hours ago
Technology Sales Solution Specialist
Orlando, FL, United States
Full-time
Onsite
Mid LevelStaples Canada is a leading provider of office supplies and technology solutions, and they are seeking a Technology Sales Solutions Specialist. This role is critical in supporting an assigned Account Executive to drive new customer acquisition and expand existing accounts while ensuring a seamless customer experience.
E-CommerceInformation TechnologyOffice Supplies
Responsibilities
Partner exclusively with one assigned seller as a dedicated selling partner
Support both net-new logo acquisition and existing account expansion as an extension of the assigned seller
Participate in joint account planning, territory strategy, and opportunity prioritization
Identify, qualify, and pursue net-new logo technology opportunities in partnership with the assigned seller
Support outbound prospecting through account research, targeted outreach, and follow-up
Assist in converting early-stage opportunities into qualified pipeline and closed revenue
Drive technology share-of-wallet growth within existing accounts through solution expansion, refresh cycles, and attach opportunities
Identify whitespace opportunities across hardware, software, lifecycle services, and managed solutions
Support pipeline creation, progression, and close aligned to the assigned seller’s quota and growth goals
Own and manage internal sales workflows, including: Deal registration with OEM and distribution partners
Pricing requests, special pricing approvals, and discount management
Quoting, revisions, and order accuracy
Coordinate with Sales Operations, pricing teams, and distributors to ensure timely and accurate deal execution
Track approvals, timelines, and dependencies to prevent deal delays
Maintain clean, accurate opportunity data in SFDC
Utilize SFDC, dashboards, and analytics to manage opportunity health and pipeline hygiene
Support MEDDPICC-aligned qualification and deal progression
Assist in win/ramp execution, ensuring revenue is realized on closed opportunities
Contribute to forecast accuracy through disciplined opportunity management
Provide inside pre-sales support including: Technology solution and capability presentations
Product configuration, pricing, and quoting
Competitive comparisons and alternative recommendations
Partner with Sales Engineers on solution design, demos, and technical validation
Support implementation readiness and post-sale handoff
Manage special pricing, bids, and strategic deal requests
Enforce pricing policies, margin thresholds, and approval frameworks
Protect margin and mitigate risk related to tariffs, rebates, and pricing
Engage OEM and technology partners (Dell, HP, Lenovo, Apple, Microsoft, Intel, etc.) to secure: Deal support and special pricing
Product expertise and enablement
Demos, samples, and implementation resources
Leverage OEM programs and incentives to increase win rates and deal size
Act as a central coordination point across sales, OEMs, and internal support teams
Maintain strong customer relationships through proactive communication and follow-up
Ensure a consistent, high-quality customer experience throughout the sales lifecycle
Develop selling skills across prospecting, qualification, deal strategy, objection handling, and closing
Complete required training, OEM certifications, and enablement programs as assigned
Co-selling responsibilities that include closing winning business and exceeding KPIs
Assist in closing the gap on newly won opportunities and driving win/ramp to ensure deal compliance
Strategic selling partner responsible for driving compliance and program maintenance across the portfolio
Act as the foreman for internal partners, support, and customers for complex IT solutions like PSAs, EDI punchouts, and services
Provide a divide-and-conquer approach to the book of business
Demonstrates strong command of technology solutions, offerings, and competitive differentiation across the portfolio
Drives incremental revenue and share-of-wallet growth through proactive efforts focused on net-new logo development, compliance, propensity, attach, and win/ramp strategies
Actively engages in new-logo opportunities, supporting discovery, qualification, and early-stage opportunity development in partnership with the assigned seller
Acts as a co-seller and project manager for the account team, supporting programmatic and solution-based initiatives such as technology refreshes, lifecycle programs, bundled solutions, and services attach
Partners closely with internal teams to ensure execution, deal progression, and a seamless customer experience from opportunity identification through fulfillment
Exercise sound discretion when engaging OEM and distributor partners to recommend alternative technology solutions that improve profitability, lead times (ETA), availability, and overall deal viability, while leveraging existing strategic partnerships
Identify and propose substitute or value-optimized technology products to mitigate supply constraints, pricing pressures, or delivery risks, ensuring continuity and customer satisfaction
Lead pricing negotiation directly with customers for both transactional and programmatic technology opportunities, in alignment with approved pricing frameworks and margin objectives
Design and launch technology programs and solution bundles, including product selection, lifecycle planning, and services attach, which may require formal agreements for solution placement or program execution
Partner with internal stakeholders and external vendors to support contracting for technology programs, including negotiation of applicable terms and conditions in coordination with Legal and Finance
Ensure adherence to pricing governance, approval processes, and compliance standards, maintaining healthy, sustainable margins while supporting long-term customer and partner relationships
Qualification
Required
Proven self-starter with energy and motivation to uncover, develop, and close sales with the ability to work independently with minimal supervision
Ability to sell company values and services, in addition to program features and benefits via phone and digitally
Strong time management skills
Strong verbal and written communication skills
Strong interpersonal skills to be able to interact across departments, including customers
Context-switching expert: the ability to balance multiple concurrent responsibilities of varying priorities and to shift focus from one to another with minimal loss of productivity or work quality
Problem-solving skills with a customer-centric mindset
Preferred
Proficient in Microsoft Office
Knowledge of Salesforce
BS in Computing Science
Company
Staples Canada
STAPLES Canada is a company that sells office supplies, technology and equipments.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian McDougall
Chief Retail Officer
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