Talent Operations Analyst jobs in United States
cer-icon
Apply on Employer Site
company-logo

Acosta · 1 month ago

Talent Operations Analyst

Acosta is a company focused on driving operational excellence, and they are seeking a Talent Operations Analyst to enhance their Talent Operations and Compliance function. The role involves analyzing workforce data to improve efficiency and compliance related to onboarding and I-9 management.

MarketingSales

Responsibilities

Own and maintain core reporting and analytics for onboarding timelines by legal entity, ticket resolution metrics, and I-9 compliance audits
Develop and enhance dashboards in Power BI to deliver actionable insights to business and HR leadership
Partner with cross-functional stakeholders to identify process bottlenecks, data inconsistencies, or compliance risks, and recommend data-driven solutions
Analyze onboarding throughput and completion trends to support staffing and operational planning
Monitor and validate I-9 compliance data for accuracy, timeliness, and adherence to federal and company standards
Track and report ticket volumes, response times, and resolution quality, ensuring alignment with service-level expectations
Support process documentation and continuous improvement initiatives within the Talent Operations and Compliance function
Prepare and present clear, concise summaries and recommendations to leadership

Qualification

Data analysisMicrosoft ExcelPower BISQLProcess improvementHR analyticsAttention to detailCommunication skills

Required

Bachelor's degree in Business, Data Analytics, Human Resources, or a related field
3+ years of experience in data analysis, operations, or compliance analytics (or equivalent combination of education and experience)
Proficiency in Microsoft Excel (advanced functions, pivot tables, formulas), Power BI (data modeling, dashboards, DAX), and SQL (query development and optimization)
Strong written and verbal communication skills, with the ability to translate complex data into actionable insights
High attention to detail, accuracy, and confidentiality when handling sensitive employee or compliance data
Proven ability to work independently, prioritize multiple deliverables, and meet deadlines in a fast-paced environment

Preferred

Experience supporting HR, compliance, or talent operations analytics
Familiarity with onboarding systems, ticketing tools, and HRIS platforms
Demonstrated success identifying process gaps and implementing data-backed solutions

Company

Acosta brings simplicity to retail sales.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Berkshire Partners
2014-07-28Acquired
2003-01-27Series Unknown

Leadership Team

leader-logo
Darian Pickett
Chief Executive Officer
linkedin
leader-logo
Linda Hodnett
Retired VP of Sales
linkedin
Company data provided by crunchbase