DMSi Software · 13 hours ago
Implementation Analyst
Omaha, NE
Full-time
Onsite
Entry, Mid LevelDMSi Software is seeking an Implementation Analyst to perform implementation tasks and partner with Project Managers to deliver accurate and timely solutions on projects. The Analyst will have ownership of project tasks, including system configuration, business process consultation, data transformation, testing, training, and software launches to ensure customer success.
Information TechnologyRoboticsSoftware
Responsibilities
Ensure customer’s absolute success! - Use your knowledge of our software and industry best practices to help our customers implement our software
Lead and/or participate in project kick-off, business process review, data transformation, procedure development, training, and go-live
Lead and/or participate in weekly status calls with customers, discussing project status, best practices, and progress towards implementation completion
Serve as primary customer contact on assigned projects
Use knowledge of DMSi products and other knowledge resources to support the configuration of the ERP platform to meet customer needs
Utilize DMSi’s internal project management, customer support and knowledge tools
Participate in specialized teams, workgroups, or value-added areas like Power Teams
Lead, attend and assist with training for internal personnel, customers, and prospects
Work to develop deep industry knowledge and how it translates into our ERP platform
Work to become a Subject Matter Expert on aspects of our ERP platform
Qualification
Required
Understanding of ERP System concepts
Understand business processes
Firm grasp of accounting principles and procedures
Strong verbal and written communication skills for training, emails, documentation, presentations, etc
Good analytical, logical, research and problem-solving skills
Ability to apply Project Management principles and utilize DMSi's project methodology to provide and manage professional services
Ability to positively interact with all levels of the company and with others outside the company
Ability to maintain a high degree of tact, professionalism, and confidentiality
Travel to customer locations including overnight, business air travel, and car rental
Bachelors degree in Supply Chain Management, Business Administration, Finance, Accounting, MIS, or equivalent work experience
Company
DMSi Software
DMSi is bringing new technology and new ideas to the building materials industry through our specialized business management software.
Founded in 1976
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Brent Heavican
Vice President and CTO
Michael Limas
Executive Vice President and Chief Financial Officer
Recent News
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