Customer Support Agent jobs in United States
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ALTA IT Services, LLC · 1 day ago

Customer Support Agent

positionRaleigh Place, VA
timeContract
remoteHybrid
seniorityEntry Level
money$16/hr - $16/hr
date1+ years exp

ALTA IT Services, LLC is seeking a Customer Support Agent to make meaningful contributions to government, defense, and intelligence projects. The role focuses on providing support to North Carolina Medicaid recipients and providers through inbound phone calls regarding claims and eligibility.

ConsultingInformation TechnologyStaffing Agency
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Growth Opportunities

Responsibilities

Provide support to North Carolina Medicaid recipients and providers
Collaborate with North Carolina Medicaid recipients and providers to assist with inquiries related to benefits and claims via phone
Contribute to the team by meeting the overall goal of providing world-class customer service to customers
Utilize good people skills, communication, and customer service skills while speaking with customers

Qualification

Customer serviceCommunicationPhone skillsData entryBasic computer skills

Required

High School Diploma/GED
1+ years of related experience
Technical skills-Communication
Technical skills-basic computer skills
Technical skills-customer service
Technical skills-phone skills
Technical skills-data entry

Company

ALTA IT Services, LLC

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ALTA IT Services, LLC combines experience and expertise to deliver IT talent that meets and exceeds the expectations of our clients.
dateFounded in 2004
location
Rockville, Maryland, USA
people-size201-500 employees
web-link
http://altaits.com

Funding

Current Stage
Growth Stage
Total Funding
unknown
2015-12-18Acquired

Leadership Team

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Bonnie Wells
Senior Business Development Manager - Strategic Staffing Partner
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Company data provided by crunchbase