Encore Consulting · 21 hours ago
Telecommunications Analyst
Madison, WI
Contract
Hybrid
Entry, Mid Level
1+ years expEncore Consulting is seeking an experienced Telecommunication Analyst to support their business partners and clients. The role involves assisting with the support and installation of telephones, cellphones, and video conferencing solutions, while providing technical assistance in telecom technologies.
ConsultingCRMInformation Technology
Responsibilities
Provides technical assistance in support and preparation of telecom technologies, primarily focused on mobile technology management, deployment, and maintenance
Requires working knowledge of and experience with mobile devices, and desktop technologies including, but not limited to, desktop applications, iPhones, and iPads
Must be able to work independently or as part of a team
In-state, day travel in State-owned vehicles is expected
Occasional long hours are possible, but limited
This is a remote position with office visits at least weekly
Telecommunication Company management
Smartphone support
Tablet Support
InTune
Airwatch
Apple Business Management
Video conferencing account management
Qualification
Required
Video Conferencing infrastructure and endpoints management
Mobile device support and Management
Customer Service
Working knowledge of iPhones and iPads
Strong customer service skills
Ability to work in a fast-paced environment
Ability to work independently but in a team environment
Able to meet deadlines
Punctual
Ability to multitask and balance their workday
Ability to troubleshoot complex problems and determine a solution
Preferred
USCC
Verizon
AT&T (FirstNet)
Zoom
AirWatch
Apple Business Management
Microsoft
Cisco Webex
Company
Encore Consulting
Founded in 2000, Encore Consulting Services, Inc.
51-200 employees
H1B Sponsorship
Encore Consulting has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (21)
2023 (18)
2022 (21)
2021 (18)
2020 (15)
Funding
Current Stage
Growth StageLeadership Team
Nancy Mauro
CFO
Peter Mauro
President & Founder
Recent News
Daily Herald
2022-01-31
Company data provided by crunchbase