NEOGOV · 16 hours ago
Licensing Specialist (HSC 2) Multiple DOH8819
Thurston County – Tumwater, WA
Full-time
Hybrid
Entry, Mid Level
$4,517/mo - $6,077/mo
2+ years expNEOGOV is a part of the State of Washington's Department of Health, focusing on patient safety and integrity in the medical profession. The Licensing Specialist will guide applicants through the licensing process, review applications for compliance, and provide technical support in a fast-paced environment.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Guide applicants through the Compact licensing process
Review and approve licensing applications for compliance
Provide technical expertise and real-time support in the WMC call center
Ensure accuracy in licensing information to maintain compliance and prevent legal risks
Qualification
Required
Two (2) or more years of experience consulting or managing licensing physicians, physician assistants, or anesthesiologist assistants for a medical regulatory agency
Four (4) or more years of experience consulting or managing licensing in a healthcare credentialing in a hospital, insurance agency, or healthcare administration setting
Experience will include practical skills in Adobe PDF and MS Word for document creation and formatting, MS Excel for spreadsheet tasks, and company-specific database management, and Microsoft Outlook or similar email systems for electronic correspondence and scheduling
Two (2) or more years of experience in a fast-paced production environment requiring tight timelines, fluent understanding of processes, and reprioritizing workload to meet unit and customer needs
One (1) or more years of experience contributing to the development of processes and procedures related to health professional licensing or credentialing
One (1) or more years of experience preparing correspondence and answering telephones daily, which includes high-level professional interaction with customers and partners with varied levels of involvement, understanding, and commitment
Preferred
Customer service experience that includes resolving problems and responding to inquiries regarding policies, procedures, and services
Project support experience that includes managing tasks, directing others, and reporting progress to project managers
Electronic communications and calendar programs, such as Outlook to compose, send, and respond to electronic mail, and coordinate schedules and schedule meetings
Electronic database system to update and/or maintain records in a paperless work environment
Accessing and searching the internet or databases to research licensee data, and historical information, and download relevant materials
Experience providing technical assistance or website navigation
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program (DCP).
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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