Lamoille Health Partners · 6 hours ago
Accounts Receivable Biller/Collections Specialist
Morrisville, VT, US
Full-time
Onsite
New Grad, Entry LevelLamoille Health Partners is seeking a Patient Accounts Receivable Biller/Collections Specialist responsible for managing patient accounts receivable and collections. This role focuses on patient balances, payment plans, and providing support for accurate billing and financial transparency at the front desk.
Health CareMedicalPersonal HealthWellness
Responsibilities
Manage and work assigned patient AR accounts daily
Monitor, analyze and resolve outstanding patient balances
Conduct outbound and inbound collection calls in a professional and compassionate manner
Educate patients on balances, statements, financial responsibilities and payment options
Establish, manage and monitor payment plans
Process patient payments and apply them accurately in the practice management system
Identify accounts eligible for financial assistance
Manage collections workflow
Maintain accurate notes and documentation
Ensure compliance with FQHC policies, patient financial policies, and federal guidelines
Assist front desk staff with:
Support staff in explaining patient financial responsibilities
Insurance eligibility verification questions
Support front desk workflows to improve clean registration and billing accuracy
Help resolve front end errors that impact patient AR
Provide staff education related to patient financial workflows
Provide clear respectful and culturally sensitive communication
Explain billing statements, balances and financial policies in plain/clear language
De-escalate patient concerns related to billing and collections
Always maintain confidentiality and professionalism
Qualification
Required
Manage and work assigned patient AR accounts daily
Monitor, analyze and resolve outstanding patient balances
Conduct outbound and inbound collection calls in a professional and compassionate manner
Educate patients on balances, statements, financial responsibilities and payment options
Establish, manage and monitor payment plans
Process patient payments and apply them accurately in the practice management system
Identify accounts eligible for financial assistance
Manage collections workflow
Maintain accurate notes and documentation
Ensure compliance with FQHC policies, patient financial policies, and federal guidelines
Assist front desk staff with support staff in explaining patient financial responsibilities
Insurance eligibility verification questions
Support front desk workflows to improve clean registration and billing accuracy
Help resolve front end errors that impact patient AR
Provide staff education related to patient financial workflows
Provide clear respectful and culturally sensitive communication
Explain billing statements, balances and financial policies in plain/clear language
De-escalate patient concerns related to billing and collections
Always maintain confidentiality and professionalism
Company
Lamoille Health Partners
Lamoille Health Partners provides comprehensive healthcare services.
Founded in 2006
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Simmons
CFO
Erika Gaudreau, RN
Chief Operating Officer
Recent News
24-7 Press Release Newswire
2024-11-16
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