LanceSoft, Inc. · 18 hours ago
Call Center Representative
Orange, CA
Contract
Onsite
Entry Level
$35/hr - $38/hr
1+ years expLanceSoft, Inc. is seeking a Senior Call Center Agent to provide high quality customer service to patients calling for medical services. The incumbent will also serve as a preceptor for new staff, ensuring effective communication and assistance within the healthcare setting.
Information Technology
Hiring Manager
Anuj Sharma
Responsibilities
Provides high quality customer service to patients calling to obtain medical services at the client's location
Serves as a preceptor for new staff
Qualification
Required
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Minimum 6 months of experience working in a call center setting plus 12 months experience working in a healthcare setting or 12 months experience working in a call center in a healthcare setting
Excellent written and verbal communication skills in English
Demonstrated knowledge of medical terminology
Demonstrated knowledge of insurance programs and/or government programs
Demonstrated experience using office equipment such as a printer, copier, fax, scanner
Demonstrated experience using a computer, including data entry and retrieval
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Preferred
Knowledge of University and medical center organizations, policies, procedures and forms
Demonstrated experience working with a patient registration software system
Bilingual skills in English and Spanish and/or Vietnamese
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase