Mass General Brigham · 2 days ago
Executive Director, Dermatology
Mass General Brigham is a not-for-profit organization committed to supporting patient care, research, teaching, and community service. The Executive Director of Dermatology will lead the department's integration across academic medical centers, ensuring operational success while overseeing clinical, educational, and research activities.
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Responsibilities
In partnership with the Chair and the SVP, determines the overall vision, mission, direction, goals, and objectives of the department and the hospitals’ applicable medical services. The ED will have specific responsibility for work required over the next several years to accomplish the goal of integrating the Department, including, but not limited to, work in the areas of analytics, communication, human resources, finances, operations, and compensation
Identifies, evaluates, and recommends new business ventures, affiliations, and partnerships consistent with the strategic business plans and the growth and market objectives of the department, the hospitals, and the MGB system. Works with departmental and hospital leadership and the Office of General Counsel to prepare the necessary business plans and documentation. Manages the renewal of any such arrangements
Ensures healthy and collaborative administrative relationships within the department, the hospitals, and MGB system. The ED acts in the best interest of the AMC-wide and MGB system outcomes, above and beyond individual interests of the department, hospitals, etc
Develops and implements policies and procedures consonant with the hospitals’ policies in the areas of clinical practice management, research management, and teaching/training. Interacts extensively with the Chair and the SVP to assess administrative and financial needs and to revise policies and procedures to meet changing needs
Continuously assesses and improves the efficiency of systems and processes, and overall expense management
Works with hospital leadership to evaluate and monitor performance of the AMCs to support the delivery of services and the operational goals of cost containment, quality enhancement, developing a culture of safety, and patient experience
Develops effective, clear, and precise methods of communicating with the Chair, the SVP, and with hospital and physician leaders, clinical faculty, and staff on a regular basis
Keeps current regarding trends and developments in the health care field, particularly when they pertain to strategic planning, analytic and decision support tools, financial trends, evolving technologies and programs
Serves as a representative of the organization if/as requested
Under the direction of the Chair and SVP, and in partnership with hospital clinical leadership and the Department clinical vice chairs, oversees, or partners with hospital leaders in the overall leadership of, the department’s ambulatory clinics, inpatient services, procedural services, and consultative services across MGB AMC and community hospitals
Reviews the ongoing management of applicable medical services, discusses and resolves any administrative problems that arise, and directs the planning of improvements in existing clinical services
In collaboration with interdisciplinary hospital, physician, and nursing leaders, oversees and/or supports the development and implementation of process improvement initiatives aimed at improving patient safety and compliance across the continuum of care
In conjunction with the BWPO, MGPO, BWH/BWFH, and MGH, and in coordination with the CBPO, oversees applicable billing services:
Ensures that “front-end” procedures are coordinated and all services provided are monitored and tracked to ensure capture and timely submission for all services provided
Oversee activities of billing services to ensure timely/maximized collections
Works with MGB Compliance to ensure billing compliance
Reviews billing analyses and reporting; prepares financial projections and monitors performance relative to projections
Serves as principal liaison for relevant services to BWH/BWFH/BWPO/MGH/MGPO, and MGB Compliance Office. Participates in compliance initiatives and takes appropriate action on audits to ensure compliance with internal standards as well as state and federal guidelines
In collaboration with the Chair and SVP and other leadership, leads the evaluation, development, and implementation of strategies for the growth, management, and integration of clinical services throughout Department and across hospital, system, and network service settings
Assures compliance with BWH, MGH, TJC, OSHA, DPH and state and federal regulations
Partners with clinical and administrative leaders to identify, prioritize, implement, and monitor progress of information system enhancements and upgrades, as well as new system introductions
Under the direction of the Chair and SVP, and in partnership with hospital and departmental research leadership and the research vice chair, leads and maintains the Department’s research administration infrastructure, including management responsibility for research administrators who oversee ~120 grant managers, lab and research staff, and non-accredited trainees across 52,500 square feet of research space
Maintains an inventory of all research activities being conducted throughout the department
Oversees development and monitoring of research project budgets in collaboration with departmental research administrators and principal investigators
Ensures that research administrators and investigators are conversant with institutional research policies and procedures, including appropriate application for and maintenance of necessary IRB or IACUC approvals, protection of intellectual property and compliance with MGB and HMS policies on Conflict of Interest
Ensures that changes in research policies and procedures are appropriately communicated to administrators, staff, and principal investigators
Works collaboratively with Research Management and Compliance as necessary to ensure the appropriate fiduciary and regulatory responsibility of the research enterprise for the Department
Under the direction of the Chair and SVP, and in partnership with hospital and departmental education leadership, and the education vice chair, directs the administration of the department’s residency program (32 trainees), three ACGME sub-specialty fellowship programs (6 physicians), Harvard Medical School education programs (over 70 rotating students), and continuing medical education programs
Ensures compliance with the requirements for accreditation by the ACGME/Residency Review Committee. Collects required data in an ongoing fashion and anticipates and prepares the necessary documents and records for periodic reviews
Oversees financial management of training program, including implementing and ensuring compliance with professional billing activities as applicable
Monitors and updates training affiliation agreements with outside institutions; maintains and fosters relationships with those institutions where our trainees rotate, and those institutions whose trainees rotate to BWH and MGH
Extends teaching mission to all levels of staff and encourages continuing education for employees
Works collaboratively with the GME Office and Compliance as necessary to ensure the appropriate fiduciary and regulatory responsibility of the education enterprise for the Department
Oversees the Department’s faculty services, ensuring processing of all faculty/fellow appointments and related activities, including credentialing for BWH/BWFH/MGH and HMS, appropriate OPPE/FPPE processes, and internal HMS promotions process
Oversees Department’s information systems, including: coordinates with MGB Digital to arrange for hardware/software installation; oversees the development and maintenance of department Internet and Intranet sites; and manages vendor contract negotiation and purchasing with respect to clinical and business information systems specific to the Department
Ensures that annual COI processes for BWH, MGH, and HMS are timely and complete
Serves on search committees for department vice chairs and other high profile department searches
Staffs, organizes, sets agenda, and maintains minutes for monthly faculty meetings; conducts periodic administrators’ meetings
Coordinates department space planning, space allocation, renovation, etc.; ensures facilities compliance with Joint Commission, OSHA, DPH, and BWH/BWFH/MGH guidelines. Coordinates space changes on behalf of the hospital
Coordinates the development, preparation, and distribution of Department publications and communications; coordinates the Department’s quinquennial HMS clinical department review
Serves as the principal department liaison to other MGB hospital departments and services such as: Patient Care Services; Network Development; Marketing; Office of General Counsel; Development; Communications; Research Management; etc
In collaboration with and responsibility to the SVP, oversees all physical space that is part of the portfolio
Takes a leadership role in planning and space allocation for all current and future medical services assets across AMC entities
Oversees vendor relationships as applicable
Partners with the SVP for all capital planning related to the Department
Maintains the solvency of all funds under the ED’s purview
Examines, analyzes, and interprets financial reports for the purpose of giving advice, preparing statements and projections, and ultimately managing resources
Supervises the activities of subordinates who are responsible for being familiar with and approving all expenditures, assigning cost centers, monitoring compliance with budgets, and identifying and investigating potential problem areas and proposing solutions
Partners with all required constituents to prepare annual budgets for the physicians organization and the hospital in the prescribed format for the responsible areas. Presents and justifies budget requests to the Chair and/or SVP
Responsible for the cost center fiscal management of all areas of responsibility
Establishes and achieves financial goals and measures, monitors, and ensures the on-going financial performance
Facilitates effective cost containment practices through monitoring of volume trends, proactive management of capacity (physical and human resource), supplies, service contracts, and professional services agreements
Oversees expense management issues; performs comparative analyses; develops and implements strategies for cost containment
Participates in the development and monitoring of the physician compensation plan(s) within the Department, with a focus on productivity
Prepares monthly financial performance executive reports for review with the Chair and executive dashboard reports for review with the SVP, and other leaders as appropriate
In partnership with the SVP and the Chair, prepares analyses and forecasting for introduction of new programs/services and service line centers. Develops and tracks recruitment and/or retention packages for high-profile hires
Under the direction of the Chair and SVP, responsible for integrating the BWH and MGH Departments of Dermatology into a single, seamless entity. This includes the integration of all sections, programs, and central management structures within the departments
Within the AMCs, advances coordination of select back-office services across multiple departments in an effort to ensure efficient and consistent operations
With counterparts across MGB, assesses the market’s need for clinical services. Monitors and evaluates the adequacy of planned and existing services and ensures the development of programs and services to respond to the market
Supervises/mentors at least five individuals directly; ultimately responsible for all employees across the Department and helps manage HR-related issues for all faculty and trainees within the Department
Coordinates with Human Resources for the interviewing, hiring, personnel transactions (hiring, salaries, promotions, job descriptions, etc.) and implementation of institutional corrective action policy for staff
In conjunction with Human Resources leadership, serves as a primary resource for issues related to professional and non-professional staff benefits
Using Workday, initiates, approves, and coordinates with Human Resources for approval of human resources changes (i.e. salary adjustments, salary distributions, training records, etc.) for staff who reside under the ED's purview (or delegates said work)
Prepares performance reviews on direct reports
Takes corrective and disciplinary action, up to and including termination, as necessary to maintain the highest level of staff productivity and effectiveness
Reviews workload issues to ensure appropriate staffing
Provides direct supervision to and is responsible for the conduct, operations, and results of the professional and non-professional staff
Develops and implements change management programs including efficiency and resource utilization projects
In times of transition, supports areas that require interim leadership support
Actively considers opportunities to grow the abilities, skills, and support of employees through professional development, enhanced communication vehicles, employee-focused initiatives, and otherwise
Reviews, supports, and ensures salary and wage equity for staff
Creates a supportive, educational, and development-focused environment for all staff
Ensures the support and maintenance of a diverse, inclusive, and professional environment for all staff
Reviews salary and wage issues; works with Chair and SVP to develop and implement compensation plans
Develops, implements, oversees, and approves departmental policies, procedures and systems and revises as necessary to maximize efficiency
Responsible for ensuring compliance with regulatory bodies and making managers aware of policy and procedure changes
Oversees general administrative matters
Develops letters, presentations, announcements, and other communications; all documents must be of the highest caliber of refinement and professionalism
Serves as a stand-in for the SVP in relevant meetings when the SVP is not available; serves on committees as needed or assigned by the SVP
Leads or participates in special projects and performs other related tasks as requested or required
Qualification
Required
10+ years of experience as a leader within an academic medical center
Bachelor's degree required
Demonstrated track record of successfully leading teams
Advanced proficiency in Word, Excel, and PowerPoint is required
Outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required
Results-driven approach with experience/ability to achieve results in a metrics based analytical environment
Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures
Able to work effectively within a matrixed-based organizational structure
Budget management, data and analytics market knowledge, knowledge and analytical skills to support health care delivery and hospital operations
A self-starter who can develop roadmaps, frameworks and plans in an area with minimal precedent
Interpersonal, presentation and organizational skills and professional demeanor
Proven ability to develop and implement programs
Proven ability to successfully manage highly complex projects
Creativity in exploring and adapting new 'measure to improve' and decision support approaches
Understand and executes effectively amongst the complexities of an academic medical environment
Demonstrated judgement in managing sensitive issues and knowledge of when to escalate problems
Takes personal responsibility in development a team and is passionate about a happy, highly functioning team
Excellent interpersonal, oral communication skills
Exceptional organizational skills and ability to prioritize effectively
Competency in the latest digital capability to support decision support tools and environments
Embraces values to govern decisions, actions and behaviors
Preferred
Master's degree in related field strongly preferred
Experience working in a highly matrixed organization / environment preferred; healthcare industry experience strongly preferred
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
Company
Mass General Brigham
Mass General Brigham specializes in providing medical treatments and health diagnostics services.
H1B Sponsorship
Mass General Brigham has a track record of offering H1B sponsorships. Please note that this does not
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Funding
Current Stage
Late StageLeadership Team
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