Blue Shield of California · 13 hours ago
Administrative Assistant, Specialist
Oakland, CA, United States
Full-time
Hybrid
Senior Level
$36.13/hr - $50.59/hr
7+ years expBlue Shield of California is a nonprofit organization focused on transforming health care to be more affordable and effective. The Administrative Assistant, Specialist will provide comprehensive administrative support to the Senior Director of Clinical Quality and the Medicare Quality team, ensuring coordination across multiple workstreams and operational processes.
Financial ServicesHealth InsuranceNon Profit
No H1B
Responsibilities
Provide administrative support to the Medicare Quality team and the Clinical Quality Analytics team, including their functional leaders and staff. Manage complex calendars, meeting scheduling, and coordination across multiple workstreams (Medicare Stars, HEDIS, CAHPS, equity initiatives, analytics reporting)
Prepare high-quality documents, presentations, trackers, and materials for quality programs and leadership reviews
Support key operational processes for HEDIS, Medicare Stars, CAHPS/member experience, and health equity-related quality initiatives by organizing meetings, maintaining documentation, helping track timelines, and coordinating logistics
Assist the Clinical Quality Analytics team with meeting coordination
Support audit preparation, CMS documentation, readiness, and regulatory timeline coordination
Communicate with parties within and outside the department, helping explain or coordinate processes related to Medicare Quality or Analytics workflows
Serve as a point of contact for cross-functional teams including Compliance, Provider Partnerships, Health Solutions, and Enterprise Analytics
Ensure new team members receive access, tools, and orientation to relevant quality and analytics processes
Help maintain organized, compliant records for Medicare Quality and Clinical Quality Analytics workstreams (HEDIS, Stars, CAHPS, equity metrics, reporting cycles, leadership deliverables)
Qualification
Required
Requires a high school diploma or GED
Requires at least 7 years of prior relevant administrative experience
Strong operational knowledge of Microsoft management tools including Word, Excel, PowerPoint, Teams, and Outlook
Strong organizational skills and excellent time management while supporting multiple leaders and teams
Proven 'team player' with demonstrated excellence working with internal and external partners and possessing strong communication skills
Preferred
Preferred but not required: experience supporting analytics teams, healthcare quality, Medicare programs, or regulatory environments
Company
Blue Shield of California
Blue Shield of California is a health insurance service provider.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Gary Culp
Senior Vice President, Government Markets
Gregory Siebert
Senior Vice President Provider Partnerships & Network Management
Recent News
2026-01-13
Fierce Healthcare
2025-12-15
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