American Express · 20 hours ago
Manager - Tech Project Management - Digital Workplace
Phoenix, Arizona, United States
Full-time
Hybrid
Senior Level, Lead/Staff
$123K/yr - $215K/yr
8+ years expAmerican Express is a company with a long history of innovation and a commitment to supporting its customers and employees. The Digital Workplace Team is seeking a Manager for Tech Project Management to oversee the planning, execution, and delivery of enterprise chat initiatives, ensuring alignment with business goals and data strategy.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Leading and managing the end-to-end delivery of Enterprise Chat projects, ensuring timely execution, adherence to scope, and alignment with strategic objectives
Coordinating cross-functional teams, including business stakeholders, engineers, and analysts, to drive effective communication and successful outcomes
Overseeing solution design discussions and providing technical guidance on integrations, data governance, and platform optimization
Monitoring delivery progress, risks, and dependencies, proactively identifying and resolving issues to ensure smooth execution and quality deliverables
Continuously improving delivery frameworks and processes to enhance efficiency, scalability, and cost-effectiveness of Enterprise Chat solutions
Qualification
Required
BS/MS in Computer Science or Information System. Besides that, one needs to have considerable work experience in similar fields
8-10 years of experience with delivery management on Enterprise Chat solutions, preferably Slack Enterprise Grid
Experience with leading planning, execution, and delivery of complex technology projects on SaaS applications, and ensuring alignment with project goals and objectives
Experience with developing and managing comprehensive project plans, including timelines, milestones, and resource allocation
Ability to fosters strong relationships with internal stakeholders, project teams, and other stakeholders to ensure clear communication and alignment
Facilitates regular meetings and status updates to keep all parties informed of project progress and any potential issues
Preferred
Experience with governance on Enterprise chat Platforms, preferably Slack
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
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