Omm IT Solutions · 17 hours ago
Administrative Support & Data Entry Specialist
Omm IT Solutions is looking for an organized individual to provide administrative support and customer service to the client. The role involves managing the front desk, entering data for the Transition Assistance Program (TAP), and ensuring office records are kept up to date.
AnalyticsConsultingInformation TechnologySoftware
Responsibilities
Welcome visitors and answer telephone calls professionally. Find out what they need and direct them to the right staff member
Personally answer basic requests, such as report status or deadlines, without needing to ask a supervisor
Manage the client outlook appointment calendar and set up reminders for deadlines
Ensure all customers complete necessary forms, such as the Statement of Understanding (SOU)
Explain available programs and services to potential patrons
Enter data into the TAP ACCESS and AFFIRST systems to maintain accurate customer records
Serve as the primary keeper of records. You will file, maintain, and properly dispose of old files according to Air Force regulations
Monitor inventory and order office supplies and printing services when needed
Prepare and combine time and attendance records
Use Word to create letters, memos, and forms. Use Excel and Access to create reports and sort data
Review outgoing documents to check for correct grammar, spelling, punctuation, and formatting
Sort incoming mail and emails. Decide if they need immediate attention, need to be sent to someone else, or can be handled by you
Use graphics software to create simple charts and graphs for reports
Help coworkers with simple computer or software problems
Assist in creating training materials and showing office members how to use them
You may be asked to create simple shortcuts (macros) in software to speed up work
Qualification
Required
High School Diploma or equivalent
Minimum of 2 years of experience in an administrative or office support role
Must be proficient in Microsoft Office, specifically Access, Excel, and Word
Must have excellent grammar and spelling skills for editing reports
Must be able to speak politely and tactfully with people
Ability to file records, screen calls, and organize information from different sources
Preferred
Familiarity with Air Force terminology is a plus
Benefits
Paid Sick Leave – 1 hour for every 30 hours worked, maximum 56 hours in a year
11 Federal Holidays per year
Company
Omm IT Solutions
Omm IT Solutions (Omm) is a Columbia, Maryland based 8(a) certified Women Owned Small Business (WOSB), providing Information Technology (IT) consulting and contracting services on Federal, State government and commercial contracts .
Funding
Current Stage
Early StageRecent News
2024-04-29
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