Humana · 22 hours ago
Specialty operation Pharmacy Tech 2 Pharm Ops
Humana's CenterWell Pharmacy is committed to providing reliable pharmacy services and improving health outcomes. The Certified Pharmacy Technician supports pharmacists by dispensing specialty medications, handling customer inquiries, and ensuring adherence to operational processes.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications
Performs varied activities and moderately complex administrative/operational/customer support assignments
Takes in-bound phone calls from patients and providers
Enters prescription orders into the system
Ensures adherence to Specialty Rx specific operational processes and programs developed to optimize health outcomes
Communicates effectively with patients and providers
Works within defined parameters to identify work expectations and quality standards
Follows standard policies/practices that allow for some opportunity for interpretation/deviation and/or independent discretion
Qualification
Required
Must have an active license with the Board of Pharmacy in the state of residence (Ohio, Arizona or Florida)
Must be certified by the Pharmacy Technician Certification Board (PTCB) or through ExCPT
Experience as a Pharmacy Technician OR call center experience in a pharmacy or related call center setting
Critical thinker who can anticipate member/customer needs and take initiative, ask the right questions and deliver the highest quality customer experience
Problem solver who can find viable solutions that meets member/customer needs, absent from all ideal tools and resources
Excellent communication skills (verbal and written)
Moderate working knowledge of Excel
Preferred
Working knowledge of RxNova, CRM and/or ScriptMed
Experience using multiple computer applications simultaneously and strong data entry skills
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Recent News
2026-01-16
2026-01-16
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