Research Technology & Digital Services Analyst jobs in United States
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The Ohio State University · 19 hours ago

Research Technology & Digital Services Analyst

The Ohio State University is seeking a Research Technology & Digital Services Analyst to enhance their Research Commons mission. This role involves supporting graduate students, faculty, and researchers by ensuring the availability and usability of technology resources while facilitating technology workshops and consultations.

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Responsibilities

Plays a critical role in advancing the Research Commons’ mission to support graduate students, faculty, and researchers across disciplines through technology-rich spaces, consultations, and instruction
Serves as the primary bridge between the Research Commons, the infrastructure provided by University Libraries Technology and Digital Programs, the Office of Technology and Digital Innovation (OTDI), and other campus partners
Responsible for ensuring the availability and usability of technology resources (specifically software and specialized hardware) for the Research Commons’ users
Helping to align technology strategy, lab resources, and emerging digital research tools with researcher needs
Blends technical competence with an understanding of digital scholarship trends
Possesses a proactive and collaborative orientation focused on building scalable, sustainable research infrastructure and customer service
Supports the oversight of the Research Commons computer lab
Explores hardware and software solutions
Drives the adoption of new and emerging technologies to support the Research Commons mission
Requires a proactive, collaborative, and relationship-based professional with strong project management and communication skills
Someone who is curious, strategic, and eager to shape the future of research support through technology
Dedicated to advancing the culture of University Libraries and the work of the Research and Education unit
All other duties as assigned

Qualification

Technical supportProject managementDigital scholarshipCommunication skillsContinuous learning

Required

Bachelor's degree in Library Sciences, Information Technology, Computer Science, or a related field, or equivalent combination of education and experience
At least 2 years of experience providing technical support or facilitating technology workshops, trainings, or consultations related to research
Demonstrated ability to manage software, licenses, and complex technology environments
Proven project management skills, including the ability to prioritize, plan, and execute multiple initiatives
Strong verbal and written communication skills, with a focus on collaborating effectively with both technical IT professionals and non-technical faculty and students
Demonstrated commitment to continuous learning and curiosity regarding new technologies that support academic research

Preferred

Experience working in an academic or research library, research center, or specialized computer lab supporting graduate students or faculty
Working knowledge of digital scholarship methodologies, research data management, GIS, or scientific visualization applications/projects
Ability to translate complex technical concepts into accessible language for diverse audiences, demonstrating instructional and information literacy skills
Familiarity with university IT service management practices and research support models

Benefits

Ohio State offers a comprehensive benefits package with a variety of options to meet your unique needs.
Ohio State’s total rewards package includes benefits that support employees’ health, finances, work-life balance, and education.

Company

The Ohio State University

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The Ohio State University is a public research university based in Columbus, Ohio.

Funding

Current Stage
Late Stage
Total Funding
$52.28M
Key Investors
AmeriCorps Public AlliesNational Safety CouncilFederal Aviation Administration
2024-07-09Grant· $0.81M
2024-04-29Grant
2024-03-05Grant· $0.35M

Leadership Team

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Bill Diffenderffer
Director of Entrepreneurship
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Nicole Kraft
Professor
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