Partner Enablement Specialist jobs in United States
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Heartland · 21 hours ago

Partner Enablement Specialist

Heartland is a part of Global Payments, which enables millions to move money through innovative payment solutions. The Partner Enablement Specialist will focus on designing and delivering training programs for the Sales Function, ensuring effective training solutions tailored to partners and their sales teams.

Credit CardsPaymentsTransaction Processing

Responsibilities

Delivers a range of training of moderately complex products (payfac/hybrid model/embedded payment), processes and soft skills content, to diverse audiences, demonstrating a clear understanding of given subject or subjects following training materials that will require deviation based on the audience knowledge
Analyzes, researches and develops training solutions following instructional design theory and submits for review and approval. Tailors programs based on individual customer needs
Provides cross training and support for partners and their sales teams
Provides detailed advice and support relating to areas of expertise. Provides basic coaching for team members and junior leadership relating to low impact scenarios, e.g. applying basic leadership content to their team or understanding merchant statements and pricing initiatives, as directed
Ensures delivery of multiple, training requirements for a key customer/department based on training needs
Evaluates participants on set criteria, documents feedback, delivers to trainees and shares with leaders as appropriate to partner with management to foster development of sales organizations

Qualification

Instructional DesignSales TrainingB2B Merchant KnowledgeB2C Merchant KnowledgeCoaching Skills

Required

Bachelor's Degree, Instructional Design and Professional Training Accreditation
Relevant Experience or Degree in: Related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered
Typically Minimum 4 Years Relevant Experience - Related professional experience in product and sales training OR a mix of sales and sales training, preferably in merchant sales

Preferred

Knowledge and understanding of B2C and B2B merchant environments and embedded payments

Company

Heartland

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Heartland is a fintech company offering payment processing services and point of sale systems for businesses and educational institutions.

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-05-28Acquired

Leadership Team

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Asif Bhagat, PharmD
ISO Partner
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Becky Chapin
Client Partner
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Company data provided by crunchbase