Owen · 7 hours ago
Account Director
Owen is seeking an Account Director to oversee large accounts and drive client growth. The role involves building strong client relationships, collaborating with internal teams, and ensuring successful project execution.
AdvertisingConsulting
Responsibilities
Build, maintain, and grow strong client relationships that drive retention, profitability, and new business opportunities
Lead the development of project briefs, proposals, and Statements of Work in partnership with clients and internal team leads
Collaborate with creative, strategy, digital, and technology teams to ensure deliverables meet or exceed strategic and creative expectations
Partner with producers and project leads to define project scope, budgets, and timelines, ensuring work stays within scope and aligned to client goals
Identify and pursue opportunities for organic account growth and long-term client engagement
Serve as the client’s strategic partner and advocate, providing insight and guidance that challenge both client and agency to produce exceptional work
Coordinate communication between client stakeholders and internal teams to ensure alignment, clarity, and seamless project execution
Partner with agency leadership, creative, and new business teams to develop and present proposals, pitches, and creative work
Contribute to agency thought leadership by sharing insights and best practices
Demonstrate a deep understanding of clients’ industries, audiences, and strategic objectives
Qualification
Required
5+ years of experience as an account lead in an agency environment, with at least 2 years owning and growing large complex client relationships
Experience collaborating with teams across strategy, design, technology, environment, and content project types, and knowledge of/curiosity about best practices across emerging markets
Exceptional verbal and written communication skills in a team and client setting
Ability to conceptualize and write clear statements of work for new interactive, digital, and branding projects
Ability to develop an environment of trust and respect not only for the client relationship, but in relationships with internal project teams
Experience with web-based technologies, including a thorough understanding of the technical and creative content development lifecycles, standards, and best practices
Experience leading design, production design, brand development, and other similar creative projects
Proficiency in tools like Figma, Airtable, Google Suite, Adobe Creative Cloud for doing all your work
Bachelor's degree in Marketing, Communications, Advertising, or a related field; or equivalent experience in a client-facing role
5+ years of experience in an agency or in-house environment, with a strong track record of client management, relationship building, and some experience in branding or brands
Company
Owen
We’re Owen. A strategic, scalable partner, and maybe your new best friend. We help organizations discover what matters to them.