Alarm.com · 10 hours ago
Product Operations Manager II
Tysons, Virginia
Full-time
Hybrid
Entry, Mid Level
2+ years expAlarm.com is the leading cloud-based platform for smart security and the Internet of Things. As a Product Operations Manager II – International, you will play a crucial role in launching video products globally by coordinating with various teams to ensure successful deployment in international markets.
InternetInternet of ThingsSecurityWireless
Responsibilities
Market Feedback Management: Act as the primary coordinator for international market feedback on video hardware, working closely with Technical Account Managers (TAMs), regional sales teams, and product managers
Certification Tracking: Collaborate with the certifications team to monitor progress and execution of regulatory certifications for hardware products by region
Country Launch Planning: Identify and prioritize countries for product launches based on certification status and strategic opportunity. Coordinate launch activities across product, marketing, engineering, operations, and international teams. Manage beta and early access deployments in international markets
SKU & Customization Support: Work with the product and hardware teams to track international-specific SKUs, labels, packaging, and firmware configurations
Feature Request Coordination: Gather and organize international-specific feature requests for software or firmware. Help assess the business value of changes and support prioritization decisions
Issue Diagnosis: Help debug and triage international-specific issues, including hardware behavior, installation constraints, and customer-reported problems
Cross-Team Alignment: Strengthen the relationship between the product team and international go-to-market teams, serving as a key operational link to ensure clarity and alignment
Qualification
Required
B.S. or B.A. in engineering, computer science, or a related technical field; business degrees accepted only if paired with strong technical experience or a technical focus
2–5 years of experience in product operations, technical program management, or product coordination roles
Strong organizational skills and attention to detail
Excellent written and verbal communication skills; comfortable engaging across functions and regions
Comfortable working across time zones and with globally distributed teams
Self-starter who enjoys building repeatable systems and solving unstructured problems
Preferred
Experience with hardware product lifecycles, SKUs, or certifications is a plus
Familiarity with international product deployment or market adaptation is helpful but not required
Experience with Jira and Confluence is a plus
Benefits
Subsidized medical plan options
An HSA with generous company contribution
A 401(k) with employer match
Paid holidays
Wellness time
Vacation increasing with tenure
Paid maternity and bonding leave
Company-paid disability and life insurance
FSAs
Well-being resources and activities
A casual dress work environment
Company
Alarm.com
Alarm.com is provides home and business security solutions based on wireless, web and mobile technologies.
1001-5000 employees
H1B Sponsorship
Alarm.com has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (8)
2023 (9)
2022 (12)
2021 (17)
2020 (16)
Funding
Current Stage
Public CompanyTotal Funding
$588MKey Investors
TCVABS Capital Partners
2024-05-29Post Ipo Debt· $425M
2015-06-26IPO
2012-07-24Series B· $136M
Leadership Team
Stephen Trundle
President & CEO
Jean-Paul Martin
CTO (co-founder)
Recent News
2026-01-07
MarketScreener
2025-12-09
2025-12-05
Company data provided by crunchbase