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New York Technology Partners · 9 hours ago

Director of Omnichannel Strategy

Brooklyn, NY

Full-time

Hybrid

Director/Executive

$180K/yr - $200K/yr

10+ years exp

New York Technology Partners is seeking a Director of Omnichannel Strategy to lead integrated omnichannel strategies across regulated industries. This role involves defining how various channels work together to deliver cohesive customer experiences and requires collaboration with multiple teams to optimize channel performance.

ConsultingInformation TechnologySoftwareStaffing Agency

Responsibilities

Develop omnichannel strategies, architectures, and roadmaps

Translate brand, customer, and data insights into actionable engagement plans

Partner with creative, brand, digital, analytics, and medical teams

Create customer journeys, segmentation, and activation strategies

Guide CRM and digital ecosystem use to support channel orchestration

Optimize channel mix using performance data

Lead client workshops, planning, and new business efforts

Qualification

Omnichannel strategyCRM expertiseDigital ecosystemsField engagementClient-facing skillsCommunication skillsStorytelling skills

Required

10+ years of experience in omnichannel or integrated strategy within regulated industries

Deep understanding of CRM, field engagement, media, and digital ecosystems

Strong client-facing, communication, and storytelling skills

Company

New York Technology Partners

New York Technology Partners is an information technology company that provides IT and engineering services.

Founded in 1999

Iselin, New Jersey, USA

201-500 employees

http://nytp.com

Funding

Current Stage

Growth Stage

Leadership Team

Amy Reynolds

Senior Talent Acquisition Partner

Hetal Shah

Technical Recruiter at New York Technology Partners

Company data provided by crunchbase