Hartford HealthCare · 6 hours ago
Mgr Release of Information / Health Info Mgmt
Farmington, CT
Full-time
Onsite
Mid, Senior Level
1+ years expHartford HealthCare is Connecticut’s most comprehensive healthcare network, and they are seeking a Manager of Release of Information within the Health Information Management Department. The role involves overseeing centralized ROI processes, ensuring compliance with regulations, and managing a team to provide quality customer service in medical record audits and requests.
Health CareHealth DiagnosticsHospitalOncologyPharmaceuticalRehabilitation
Responsibilities
Demonstrates the ability to interpret and adhere to established policies and procedures related to HIPAA and adheres to all applicable HIM Departmental policies. Ensure compliance with Joint Commission/State/Federal and other regulatory agencies regarding health information
Monitor - Special requestor, which are top priority and time sensitive; Centers for Medicare & Medicaid Services (CMS) Recovery Audit Contractor (RAC), Executive Health Resources (EHR), appeals and legal requestor(s), National Government Service (NGS)
Livanta and Legal request are process timely. Ensures prompt completion and retrieval of medical records. Reference HIM ROI BOA lockbox 419394 report to monitor payment transactions
Communicates – Provides performance feedback, orientation and training for new employees and evaluations to ROI Specialist. Manage workflow among employees to ensure maximum productivity and quality standards are met. Prioritized work to ensure completion of ROI function. Performs quality Assurance monitoring of work performance for ROI Specialists. Conducts team meetings to promote team engagement. Provides direction and oversight to subordinates. Participates in staff recruitment, hiring and department orientation
Education – Participates in professional development activities, including keeping current with trends and best practices in health information management, updating HIM policies and procedures, personal leadership and management development. Develop and maintain strong working relationships with leadership in order to represent HIM in department and committee meeting as required. Provide guidance to hospital staff, when appropriate
Promotes change management within a fast-paced environment, shares resources most cost-effectively and continually strives to improve the quality and productivity of the Release of Information Unit
Performs QA review of the correspondence tracker (Cobius), monitor, reconcile and trend activity and develop both strategic and tactical. Update financials in Cobius. Provides ongoing communication and education in record compliance opportunities and performance improvement methodologies to staff, physicians and hospital employees. Serve as subject matter expert for Cobius software tracking database and liaison with vendor contact; train and monitor use. Collaborate with providers and clinician to complete patient Amendments
Perform other duties and responsibilities as directed by leadership
Qualification
Required
Minimum: Associate degree in Health Information Management or Technology
1-2 years management experience in a Health Care setting
Knowledge of release of information regulations, both Federal and State
Minimum: RHIT (Registered Health Information Technology)
Communicate orally and written effectively and professionally with customers to obtain desired results
Ability to read, write and interpret policies
Develop and present reports to key stakeholders
Superior communication and customer service skills required to work across HHC system, to effectively partner with both internal and external customers
Strong quantitative, analytical and problem solving to make appropriate and timely decisions
Ability to work in a fast-paced environment
Strong computer skills with proficiency in MS Office suite, experience managing & tracking database
Maintain a high level of professional integrity and confidentiality
Excellent organizational skills to balance multiple priorities of highly detailed information
Familiar with State and Federal Regulations and laws regarding regulatory audits
Direct resources efficiently and effectively to achieve goals and objectives
Manage change in a complex and constantly evolving
Ability to motivate others, encourage employee engagement & problem-solve
Preferred
Baccalaureate Degree in Health Information Management
State, federal regulations and laws regarding regulatory audits
Health Information Management and Release of Information
Epic HIM modules
2-3 years' experience in Health Information
RHIA (Registered Health Information Administrator) / Bachelor's degree
Benefits
Competitive benefits program designed to ensure work/life balance
Company
Hartford HealthCare
Hartford HealthCare is a group of hospitals that offers complete healthcare services including cancer care, rehabilitation and pharmacy.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$150MKey Investors
Connecticut Health and Educational Facilities Authority
2024-04-01Debt Financing· $150M
Leadership Team
Jeffrey Flaks
President & Chief Executive Officer, Hartford HealthCare
Bimal Patel
Executive Vice President/ Chief Operating Officer
Recent News
Hartford Business Journal
2025-12-18
Company data provided by crunchbase