Genmab · 5 hours ago
Associate Director, Patient Support & Reimbursement Strategy (H&N)
Princeton
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$178K/yr - $267K/yr
7+ years expGenmab is an international biotechnology company dedicated to improving the lives of patients through innovative antibody therapeutics. The Associate Director, Patient Support & Reimbursement Strategy will lead strategic development and execution of patient support programs and reimbursement initiatives, primarily focusing on oncology, while collaborating with various internal and external stakeholders.
BiotechnologyHealth CareManufacturingMedical
Responsibilities
Partner with Brand teams to support and align on patient support design, and operational execution
Serve as the primary PSS and reimbursement strategy lead for the franchise, while providing scalable strategic support across the broader Genmab portfolio
Provide expertise for both medical and pharmacy benefit reimbursement
Provide strategic direction on patient access needs, affordability solutions, and payer-driven value-based programs to optimize support for patients to access their therapy
Drive the development and support the execution of omni-channel PSS strategies to support access, affordability, and engagement goals
Manage relationships with agencies of record (AOR) and media partners, ensuring efficient business planning and budget oversight
Be the PSS liaison to the brand, identifying patient and caregiver needs to appropriately access the brand
Develop the PSS program design and inventory of services for product launch, working with PSS ops team and internal stakeholders
Ensure alignment with Genmab’s strategic objectives, addressing key patient journey barriers related to access, affordability, and support, in collaboration with PSS Operations Team
Work with internal stakeholders and set the strategic vision and roadmap for digital enablement across Patient Support Services and reimbursement programs, supporting all Genmab products with primary focus on Oncology
Provide strategic oversight for the design and evolution of digital ecosystems that support patients, care partners, HCPs, and field teams, including websites, portals, and omnichannel communications
Partner with IT, digital, brand, market access, field, and compliance stakeholders to align digital strategy with business priorities, access objectives, and payer requirements
Partner with internal teams (Field Teams, Marketing, Compliance, Legal, Medical, Market Access, etc.) to develop and coordinate communication efforts and streamline the execution of PSS program launches and enhancements
Ensure alignment between PSS and Reimbursement teams for both patient and HCP communication strategies
Be the primary contact point between the commercial team and PSS organization for patient services related issues, with a primary focus on the Oncology franchise
Manage the internal promotional review process for all PSS marketing materials and communications, ensuring adherence to Genmab’s compliance guidelines
Oversee inventory management for all PSS and reimbursement marketing materials, including the use of CRM tools such as Veeva PromoMats
Support the execution of cross-functional launch plans and provide progress updates to PSS Leadership on all launch-related activities
Ensure lessons learned from launch activities are shared across PSS therapeutic areas to inform future best practices, leveraging Oncology learnings as a model for portfolio optimization
Collaborate with brand teams to map the patient/stakeholder journey, identify pain points, and develop strategies that help patients access prescribed treatments when appropriate
Incorporate payer requirements, outcomes measures, and access criteria associated with value-based programs into patient support strategy, where appropriate
Continuously analyze insights and data to inform how programs are performing successfully and share actionable insights with internal teams
Collaborate with the broader Market Research organization to coordinate PSS Competitive Intelligence activities and market research, ensuring a continuous feedback loop for program improvement, including insights on payer adoption of value-based models (i.e., EOM)
Work closely with call center leadership and field team to ensure continuous enhancements within PSS program and reimbursement strategy
Lead the development of reimbursement content for all Genmab products. Inclusive of leading the reimbursement strategy, and HCPCS applications
Support PSS training partner in training execution & material roll-out, to encompass roll out of materials and training potentially on reimbursement and value-based program requirements
Qualification
Required
Bachelor's degree required; MBA or other advanced degree preferred
Minimum of 7–10+ years of experience in the biotech and/or pharmaceutical industry, with significant exposure to patient services, reimbursement or market access marketing roles, preferably within oncology or rare disease areas
Proven experience in supporting product launches, particularly in Oncology with a focus in Patient Support Services and/or Market Access Marketing
Demonstrated experience working with payer-driven initiatives, value-based programs, and/or value-based agreements
Expertise in working with promotional materials, agencies, and ensuring compliance with relevant regulations
Strong project management experience, with a proven ability to handle large, complex projects involving cross-functional teams. Experience working on 'co-promoted' products
Excellent analytical and problem-solving skills, with the agility to manage diverse strategic and operational challenges, including translating payer requirements into operational PSS solutions
Outstanding interpersonal and communication skills, capable of distilling complex information for presentation to senior leadership
A collaborative team player with a demonstrated ability to build and maintain strong networks across multiple functions
Ability to drive innovation, encourage creative problem-solving, and ensure seamless execution across all levels of the organization
Preferred
MBA or other advanced degree preferred
Benefits
401(k) Plan: 100% match on the first 6% of contributions
Health Benefits: Two medical plan options (including HDHP with HSA), dental, and vision insurance
Voluntary Plans: Critical illness, accident, and hospital indemnity insurance
Time Off: Paid vacation, sick leave, holidays, and 12 weeks of discretionary paid parental leave
Support Resources: Access to child and adult backup care, family support programs, financial wellness tools, and emotional well-being support
Additional Perks: Commuter benefits, tuition reimbursement, and a Lifestyle Spending Account for wellness and personal expenses
Company
Genmab
Genmab is a biotechnology company focused on developing fully human antibody therapeutics for the potential treatment of cancer.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$11.7BKey Investors
Morgan Stanley Senior FundingGlaxoSmithKlineIndex Ventures
2025-11-18Post Ipo Debt· $6B
2025-09-29Post Ipo Debt· $5.5B
2010-07-01Post Ipo Equity· $134M
Leadership Team
Anthony Pagano
Chief Financial Officer
Anthony Mancini
EVP & Chief Operating Officer
Recent News
2026-01-20
2026-01-19
2026-01-19
Company data provided by crunchbase