B2B Collections Specialist jobs in United States
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Tata Consultancy Services · 4 hours ago

B2B Collections Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$43K/yr - $53K/yr

Tata Consultancy Services is a leading global IT services and consulting company, and they are seeking a B2B Collections Specialist. This role involves managing customer accounts, ensuring timely payment of invoices, and maintaining strong customer relationships while resolving billing issues.

Business Information SystemsConsultingInformation TechnologyIT Management
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H1B Sponsor Likelynote
Hiring Manager
Daniel Hess
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Responsibilities

Serve as the primary point of contact for assigned North America customer accounts, managing both collections and overall account health
Maintain strong customer relationships by providing clear and professional communication regarding invoices, outstanding balances, and payment expectations
Address and resolve inquiries from customer Accounts Payable teams in a timely and efficient manner
Conduct outbound calls and follow‑ups for overdue invoices within assigned buckets to secure timely payments
Use effective negotiation strategies to obtain payment commitments and resolve barriers to payment
Investigate and manage customer disputes, ensuring quick and accurate resolution to support timely collections
Perform account maintenance including data updates, corrections, and documentation of account activity
Handle invoice‑related processes such as pre‑bill review, credit/rebill requests, invoice splitting, PO changes, and other adjustments
Reconcile customer accounts to ensure accuracy and prevent discrepancies
Work closely with internal teams such as Billing, Originations, and Operations to resolve account issues and streamline processes
Communicate billing or account escalations and partner with the appropriate teams to drive swift resolution
Prepare and analyze Excel‑based reports for assigned AR inventory to highlight trends, risks, and collection progress
Complete daily operational tasks and reporting in alignment with TCS service requirements and SLAs

Qualification

B2B collections experienceAccounts Receivable knowledgeMicrosoft Excel proficiencyNegotiation skillsCommunication skillsAttention to detail

Required

Experience in a B2B collections or Accounts Receivable environment
Proficiency in Microsoft Excel and basic reporting
Strong communication, negotiation, and customer‑handling skills

Company

Tata Consultancy Services

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Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.
dateFounded in 1968
location
Mumbai, Maharashtra, IND
people-size10001+ employees
web-link
http://www.tcs.com

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Aarthi Subramanian
President and Chief Operating Officer

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