Mylo · 1 day ago
Insurance Screener
Leawood, KS
Full-time
Onsite
Entry Level
1+ years expMylo is seeking an Insurance Screener to enhance customer experience by managing incoming insurance prospects. The role involves making outbound calls, logging customer interactions, and collaborating with call center professionals to improve service quality.
Financial ServicesHealth InsuranceInsuranceInsurTech
Hiring Manager
Madi Cobb, SHRM-CP
Responsibilities
Manage a large number of outbound calls for a variety of customer segments in a timely manner
Notate and log appropriate customer call milestones within applicable systems
Follow communication scripting when handling a variety of channel partners
Perform basic call handling skills, including familiarity with complex or multi-line phone systems
Collaborate with other call center professionals to improve customer service
Exceptional interpersonal and rapport building skills
Ability to meet personal/team qualitative and quantitative targets
Qualification
Required
High school diploma or GED
A minimum of one-year experience in a business office environment
Previous Call Center experience
Excellent phone and verbal communication skills with active listening
Ability to function as a team member, including the ability to adapt to changing priorities
Strong organizational and time management skills
Familiarity with Microsoft Office products
Familiarity with CRM systems and practices
Preferred
Salesforce experience
Company
Mylo
Mylo is a digital insurance company that provides auto, health, home, and life insurance services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$39MKey Investors
Guggenheim Partners
2020-11-13Series Unknown· $11M
2019-01-24Series A· $28M
Leadership Team
David Embry
CEO and Founder
Recent News
2026-01-12
2026-01-09
Company data provided by crunchbase