Windward · 9 hours ago
Splunk Support Engineer
Virginia, United States
Full-time
Onsite
Entry, Mid Level
2+ years expWindward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions. They are currently seeking a high-caliber Splunk Support Engineer responsible for supporting, designing, and developing enterprise data management systems, particularly focused on Splunk deployments and management.
ConsultingInformation TechnologyManagement Consulting
Responsibilities
Candidate will drive deployments of Splunk while working side by side with the customers to solve their unique problems across a variety of use cases
Candidate will drive standardization of data collection across devices within the organization
Develop and deploy unique collectors using scripts and collectors developed
Collaborate across the entire organization to bring Splunk access to product and technical teams to get the right solution delivered and drive future innovation gathered from customer input
Leverage previous experience, share best practice and create solutions to push user adoption and maximize the value of Splunk
Design, Deploy, support and maintain Splunk cluster infrastructure in a highly available, geo-redundant configuration
Standardized Splunk agent deployment, configuration and maintenance across a variety of platforms using multiple configuration management systems
Troubleshoot Splunk server and agent problems and issues
Assist internal users of Splunk in designing and maintaining production-quality dashboards
Participate as a Splunk escalation point for operations support
Monitor the agent and server infrastructure for capacity planning and optimization
Design core Systems performance and troubleshooting logs
Support Splunk on Unix, Linux and Windows-based platforms
Qualification
Required
2-4 years of experience with data analysis, logging solutions, system and network monitoring, and technical consulting
Ability to assess customer's situation, business needs, complex problems, and provide a solution forward
Experience with both the Unix and Windows operating systems; comfortable on the command line interface
Working knowledge or recent experience with scripting languages (i.e., Bash or Perl) or application development (JAVA, Python, .NET), relational databases, and analytical tools
Ability to stop, collaborate and listen with technical and non-technical consumers from IT administrators to executive level stakeholders
Self-motivated and self-educating, able to function independently as needed. Also, need to be able to collaborate with fellow Splunk engineers as well as customers
Ability to function independently and in a team is a MUST
Well organized with a healthy sense of urgency, able to set; communicate; and meet aggressive deadlines with competing priorities
Demonstrable understanding of common enterprise applications (especially in the areas of security and finance)
Preferred
Any Splunk Certification
Previous training and hands on experience with Splunk
Operational experience with any of the following areas: network engineering, Linux/Unix systems administration, Windows/Active Directory administration, network security, firewalls, NIDS, NIPS, web proxy solutions, email security, systems security (HIPS/HIDS), security analyst, storage, virtualization, mail servers, data modeling and pivot tables
Experience with Virtualization technologies
Experience in one of the following programming languages: Java, C++, Python, Ruby, Perl
Experience with Regular Expressions (REGEX)
Previous experience with a software configuration management system (subversion, git, hub, cvs, chef, puppet, SCCM, etc.)
Microsoft, Linux or networking certifications
Strong oral and written communication skills: including documentation
Ability to work collaboratively and lead within Splunk analytics team; ability to work independently as well
Ability to handle multiple tasks concurrently
Strong interpersonal and leadership skills
Good in interaction with business and technology
Ability to work with customer stakeholders and define their needs and translate those needs into Splunk queries and dashboards
Benefits
Medical
Dental
Vision
Flexible Spending Accounts
Short Term Disability
Long Term Disability
Life Insurance and AD&D
The option to purchase additional Life Insurance and AD&D
Paid Time Off
Personal Leave
Holidays
401(k) plan with company match
Work/life balance
Company
Windward
Imagine workflows that work flawlessly. Integrations that align effortlessly. Data that delivers in real-time. This is flow.
51-200 employees
H1B Sponsorship
Windward has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
Sean McDermott
President & CEO, Founder | Enterprise Software | IT Strategy
Pete Tony
Chief Financial Officer at Windward Consulting
Recent News
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