PTR Global · 1 day ago
Service Engineer - Childress, TX / Iris
Childress, TX
Contract
Onsite
Mid Level
$40/hr - $43/hr
3+ years expPTR Global is a leading provider of information technology and workforce solutions, seeking an experienced On-Site Service Engineer to support enterprise data center and server environments. This hands-on, customer-facing role focuses on maintaining uptime, resolving complex hardware issues, and delivering outstanding on-site service.
Information Technology & Services
Responsibilities
Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance, including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed
Qualification
Required
3–5 years of experience in technical support, field service, or data center roles
Hands-on experience with server components such as CPU, memory, power supplies, and GPUs
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Associate or Bachelor's degree in IT or related field, or equivalent experience
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules
Preferred
Dell or other vendor certifications are a plus but not required
Benefits
Medical
Dental
Vision
401K contributions
PTO
Sick leave
Other benefits mandated by applicable state or localities where you reside or work
Company
PTR Global
Engage with the largest Latina-owned IT & Professional staffing provider in the U.S.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase