Great Plains Ventures, Inc. · 6 hours ago
Sr. Applications Engineer, FM&I
Great Plains Industries, Inc., Wichita, KS, US
Full-time
Onsite
Senior Level
7+ years expGreat Plains Ventures, Inc. is seeking a Senior Applications Engineer who serves as the technical authority for flow meter technology and cloud-connected measurement solutions. This role involves analyzing complex customer applications, providing expert guidance, and mentoring technical team members while supporting strategic sales opportunities.
CommercialIndustrialManufacturing
Responsibilities
Analyze complex and non-standard customer applications to define optimal technical solutions and influence commercial strategy during the sales process
Serve as a technical lead on high-value or high-risk opportunities, including OEM and enterprise accounts
Provide expert guidance on application feasibility, trade-offs, and system-level design decisions
Troubleshoot flow meters and cloud-connected products using phone, email, video conferencing, and occasional on-site customer visits
Support warranty and return evaluations in collaboration with internal teams
Provide real-time (“live”) guidance for installation, configuration, and system setup
Act as a final-level escalation resource for advanced technical issues involving hardware, software, and system integration
Lead root-cause analysis for recurring or systemic product issues and drive resolution across Engineering, Quality, and Product teams
Serve as a technical mentor to Product Technical Support team members
Lead or co-develop advanced technical training for internal teams, distributors, and strategic customers
Lead system-level troubleshooting involving multiple vendors, protocols, and control architecture frequently involving PLCs, SCADA, Fluid Management Systems (FMS), and control loops
Evaluate and recommend non-standard or customized solutions while balancing technical risk, customer value, and business impact
Provide structured, actionable feedback to Product Management and Engineering to influence product enhancements and long-term roadmap planning
Act as a technical ambassador at trade shows, customer visits, and industry events. Utilize CRM, ERP, and collaboration tools to document activities and customer interactions
Serve as a subject-matter resource for Fluid Management System (FMS) software and provide customer technical support
Own and drive the creation of advanced application notes, system diagrams, and technical guidance for complex use cases
Identify documentation gaps and proactively address them to reduce recurring support issues
Qualification
Required
Bachelor of Science degree in Mechanical Engineering, Electrical Engineering or related technical discipline
7+ years of experience in applications engineering, technical sales support, or systems engineering supporting flow meters, fluid management systems, or comparable industrial products
Demonstrated experience serving as a technical lead or escalation resource in customer-facing environments
Strong written and verbal communication skills
Prior experience with CRM and/or ERP for documentation of activities and customer interactions
Mechanical and electrical aptitude with the ability to learn specific applications of GPI, GPRO, and FLOMEC products
Strong time management skills and ability to balance changing priorities
Demonstrated personal motivation with a focus to complete assigned goals
Preferred
Master of Science (M.S.) degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline preferred
Prior experience creating and delivering technical training to a diverse audience
Company
Great Plains Ventures, Inc.
Great Plains Ventures has investments in a diverse portfolio of manufacturing, commercial real estate, and hospitality organizations.
11-50 employees
Funding
Current Stage
Early StageRecent News
Seattle TechFlash
2025-07-10
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