NEOGOV · 22 hours ago
Operations Officer II
Norfolk, VA
Full-time
Onsite
Entry Level
$47K/yr - $79K/yr
2+ years expNEOGOV is seeking to hire an Operations Officer II for the Norfolk Police Department. The role involves performing various clerical and administrative tasks to support law enforcement and criminal justice functions, including data entry, report preparation, and maintaining records.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform various clerical duties that include maintaining and retrieving files
Answer and direct phone calls, and assist with resolving issues
Data entry and maintenance of various logs of information
Prepare various reports, maintaining databases, preparing correspondence and reports
Pick up and deliver documents, processing incoming mail, processing and completing paperwork
Drive a city vehicle to deliver and pick up documents. Walking from a vehicle to various buildings/offices to deliver and pick up documents
Lift and carry paper documents to and from various buildings/offices
As department assigned, conducts criminal and civil processes by fingerprinting subjects, takes mug shot photos, processing felony and sex offender registrations, operates the Automated Fingerprint Information System (AFIS)
As department assigned, respond to record requests and perform record requests for officers
As department assigned, process ID cards for officers and civilian employees
As department assigned, perform background checks as directed
As department assigned, research documents as requested and prepare various correspondence/reports
Qualification
Required
Work requires knowledge necessary to understand basic operational, technical, or office processes
Level of knowledge equivalent to four years of high school or equivalency
Two years' experience in general office work or at least one year of experience in the management of criminal records relating to processing VCIN/NCIC transactions at the municipal or state level
Valid Driver's License
The appropriate certification as an VCIN/NCIC operator must be obtained within six (6) months of employment and maintained continuously throughout the course of employment in this classification
All new Norfolk Police Department employees will be required to participate in three (3) days on-the-job training with 3-4 divisions in the Norfolk Police Department to learn the various components of each department and must be completed within six (6) months of employment
Must successfully pass all entry level testing/assessments
Rotating shift in a 24/7 environment (days/evening/midnights) including weekends and holidays and be available to work overtime when required to meet operational needs
Preferred
Proficiency in Microsoft Office
Data entry experience
Benefits
Paid holidays
Vacation and sick leave
Employer paid pension plan
Basic life insurance
Voluntary participation in medical and dental
Section 457 deferred compensation
Long-term disability
Optional life insurance for self, spouse and children
Medical and dependent care reimbursement plans
Access to membership in credit union
Employer provided parking
Tuition Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase