Call Center Collections Representative (Onsite) jobs in United States
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Kelly · 16 hours ago

Call Center Collections Representative (Onsite)

positionAtlanta, GA
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$21/hr - $21.50/hr

Kelly is a global industry leader in professional and industrial staffing, and they are seeking Call Center Representatives to support their operations. The role involves handling customer inquiries, resolving account issues, and ensuring customer satisfaction in a fast-paced call center environment.

OutsourcingProfessional Services
badNo H1Bnote

Responsibilities

Making outbound and receiving inbound calls on accounts up to 30 days past due
Identifying the root cause of delinquency and negotiating effective resolutions
Educating customers on account status, payment options, and next steps
Processing payments and payoffs accurately
Using internal systems and resources to resolve customer inquiries
Following compliance policies and procedures
Contributing to a positive customer experience and satisfaction goals

Qualification

Customer service experienceCall center experienceBachelor's DegreeProblem-solvingAuto-dialer collectionsClear communicationFast-paced environment

Required

Hold a Bachelor's Degree (required)
Live in Georgia and can work onsite in Alpharetta
Have experience in customer service, call center, or soft/relationship collections
Communicate clearly and professionally
Can problem-solve and work efficiently in a fast-paced environment

Preferred

Have experience with auto-dialer collections (preferred, not required)

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave

Company

Kelly

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Glassdoor3.4
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We’ve been helping organizations find the people they need longer than any other company in the world.
dateFounded in 1946
location
Troy, Michigan, USA
people-size10001+ employees
web-link
https://www.kellyservices.com

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

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Chris Layden
Chief Executive Officer
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Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer

Recent News

EIN Presswire
Recruitment Process Outsourcing Market Projected to Reach $14.58 Billion with 15.5% CAGR by 2029
2025-11-26
Kelly Services, Inc.
Kelly Reports Third-Quarter 2025 Earnings
2025-11-08
thefly.com
Kelly Services reports Q3 adjusted EPS 18c, consensus 41c
2025-11-08
Company data provided by crunchbase