NEOGOV · 1 day ago
CSA Specialist
Roanoke, VA
Full-time
Onsite
Entry Level
$55K/yr - $55K/yr
2+ years expThe City of Roanoke is seeking a Children's Services Act (CSA) Specialist to monitor and review individual service plans for youth and families in compliance with state and local CSA policies. The role involves coordinating with case managers, conducting site visits, and developing a standardized utilization management system for CSA-funded children.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Monitors and reviews individual service plans for youth and families occur in compliance with state and local CSA policies and procedures
Reviews and makes recommendations for appropriate transition planning and step down services as needed for specific children
Communicates and coordinates regularly with case managers from the core CSA agencies for mental health, juvenile justice, social services, and public schools
Makes scheduled site visits to vendors/service providers to ensure that service delivery is congruent with approved individual service plans developed by FAPT
Develops expertise about vendor qualifications; makes recommendations for specific vendor/interventions based on this knowledge; performs assessments as needed on new vendors
Assists with creating or enhancing a standardized utilization management system or tracking system for designated CSA-funded children
In conjunction with CSA/FAPT Coordinator, provides recommendations to FAPT, CSA committees regarding the most effective and efficient use of CSA expenditures
Maintains familiarity with available resources to make suggestions and assist case managers and families
Limited day travel with the use of agency vehicles is required
Facilitates the role of the CSA Utilization Management Coordinator as needed
Other duties may be assigned as needed
Qualification
Required
Bachelor's degree required in the field of human services or equivalent training/experience which provides the requisite knowledge, skills and abilities for the position
Two years related experience
Strong skills in utilization management functions
Significant knowledge of the Virginia system of care for at risk youth and families
Significant knowledge of High Fidelity Wraparound processes
Significant knowledge of children's mental health treatment
Significant knowledge of family systems
Significant knowledge of CSA policy
Valid VA Driver's License required
Ability to read, analyze and interpret technical journals, financial reports and legal documents
Ability to respond effectively to inquiries both orally and in writing
Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
Ability to define problems, collect data, establish facts and draw valid conclusions
Ability to interpret a variety of instruction in mathematical form and deal with several abstract and concrete variables
Benefits
Paid leave is time off from work available for use by an employee upon approval by supervisor.
Extended Illness Leave: shall accrue at the rate of six (6) hours per month.
Funeral Leave: for family, up to three consecutive days.
Military Leave: Twenty-one work days per Federal fiscal year.
Holidays: The City provides 96 hours of annual paid holiday time.
Mental Health & Well-Being Leave: Employees receive 24 hours of Mental Health & Well-Being Leave upon hire.
Shared Leave Bank (effective 1/1/2023): Voluntary membership for full-time Employees.
Health Insurance: Four coverage types are available: Employee only, Employee + 1 Child, Employee + Spouse and Family.
Dental Insurance: Four coverage types are available: Family, Employee and Spouse, Employee and Child, and Employee only.
Life Insurance: Paid by the City at no cost to employees.
Optional Life Insurance: Paid by the employee.
Long Term Disability Insurance: Designed to provide a monthly benefit to assist employees.
Retirement: Employees contribute 5% of salary and choose between participating in a traditional defined benefit plan or a hybrid program.
Defined Benefit Pension Plan: Normal retirement after 55th birthday.
Hybrid Program: Provides the characteristics of the traditional pension plan with that of a deferred compensation plan.
Retirement Health Savings Plan: All employees contribute 1% of salary to a 401(h) health savings account.
Deferred Compensation: Employees may voluntarily contribute salary deferred dollars into a City Sponsored 457 Plan.
Flexible Spending Account: Allows employees to set aside pre-tax dollars from their pay checks.
Virginia College Savings Plan: Two plans to choose from at a reduced application fee.
Employee Health Services: The City employee health services provides medical care for employees.
Employee Assistance Program (EAP): Support services available to assist employees facing life challenges.
Vision Insurance: Paid by the Employee.
Voluntary Benefits: Critical Illness, Accident Insurance and Hospital Indemnity Insurance is offered by The Hartford.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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