Munson Healthcare · 22 hours ago
Ambulatory Manager III (Ortho)
Traverse City, MI
Full-time
Onsite
Mid, Senior Level
4+ years expMunson Healthcare is northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties. The Ambulatory Manager III will oversee the Munson Orthopedic Institute, directing daily operations, managing staff, and ensuring patient access and satisfaction while also handling financial performance and compliance.
Hospital & Health Care
Responsibilities
Direct daily operations of assigned physician practice/program, including staff management, provider coordination, scheduling, and workflow optimization to ensure patient access, efficiency, and productivity goals are met
Develop and monitor annual budgets, oversee financial performance, and utilize key metrics (e.g., revenue cycle, provider utilization, access benchmarks) to drive operational and revenue outcomes
Maximize front-end revenue processes (scheduling, insurance verification, authorizations, POS collections) and collaborate with billing teams to ensure accuracy and resolve improvement opportunities
Lead all HR functions including hiring, coaching, and performance management; foster communication and engagement with staff and providers; maintain patient satisfaction scores at or above target through evidence-based practices
Qualification
Required
4+ years of progressive leadership experience in an ambulatory, medical office, or outpatient setting
Strong interpersonal and organizational abilities; capable of working independently and collaboratively
Medical terminology, EMR systems, coding, insurance billing, scheduling, data entry, and multi-line phone systems
Interdisciplinary team collaboration and problem-solving within physician practices and across departments to improve quality and operations
Preferred
Bachelor's degree in a health-related field preferred
Benefits
Tuition reimbursement
Full benefits
Paid holidays
29 days of PTO
Management incentive program
Employee discounts
Free individual retirement counseling
Free wellness platform for you and your family
Personalized support for personal or family challenges
Company
Munson Healthcare
Excellence. Positivity. Teamness. Creativity. Exceptional Experiences.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Shari L. Wilson
President & CEO Munson Home Health
Ellen Smith
Chief Operating Officer, Physician Network
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