Credit Central, LLC · 1 day ago
Branch Manager (Consumer Finance)
Pasadena, TX
Full-time
Onsite
Mid LevelCredit Central, LLC is a successful consumer finance company that has grown to over 160 loan offices across six states. The Branch Manager is responsible for supervising marketing initiatives, managing credit and collections processes, and ensuring exceptional customer service while driving business expansion and meeting performance objectives.
CreditFinancial ServicesPersonal FinanceTax Preparation
Responsibilities
Deliver exceptional customer service and cultivate strong customer relationships
Develop and implement an efficient daily routine encompassing credit extension, collection functions, and cash and asset control
Efficiently supervise a team of 2-4 employees, including training and development initiatives
Identify and nurture talented employees for advancement opportunities and career growth
In applicable states, create written descriptions and appraise the value of security
Make sound underwriting decisions regarding loan amounts and terms for applications in accordance with company policy
Enforce adherence to company policies and procedures, ensuring employee compliance
Generate weekly progress reports and maintain daily/weekly reports
Participate in and successfully complete company-required training
Meet monthly performance standards
Strategize and implement external marketing and collection strategies as necessary
Motivate employees to achieve and exceed performance standards
Embrace change with a positive mindset while fostering a constructive attitude within the team
Effectively communicate with staff, team members, and customers
Maintain a clean and organized office environment, ensuring the secure filing of loan and sensitive information
Qualification
Required
High school Diploma or equivalent education
Demonstrated management and organizational skills
Thorough understanding of state and federal credit lending regulations
Consistent attendance and strong work ethic, punctual and reliable on all scheduled workdays
Strong customer service abilities and the capacity to work independently or as part of a team with a positive demeanor
A valid driver's license, reliable transportation, and auto insurance
Willingness to comply with our company policy regarding employment credit and background checks
Ability to meet licensing requirements from various states based on a criminal background check
Preferred
Preferred previous experience in finance/credit and customer service roles
Experience with Windows and Microsoft Office Suite is preferred
Benefits
A 10 day training orientation program
Competitive starting salary
Incentive bonus compensation
Benefits package
401(k) program
Dental insurance
Health insurance
Paid time off
Vision insurance
Company
Credit Central, LLC
Credit Central provides personal loans and tax preparation services to qualified residents in Alabama, Georgia, Louisiana, South Carolina, Tennessee, and Texas.
Founded in 2002
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$75MKey Investors
Wells Fargo
2013-01-07Debt Financing· $75M
Company data provided by crunchbase