Ricoh USA, Inc. · 5 hours ago
Sales Account Manager
Ricoh USA, Inc. is seeking a Sales Account Manager who will be responsible for solving critical business challenges and developing new customer relationships. This role focuses on understanding the customer's environment and aligning solutions with their mission-critical goals through strong relationship-building.
Responsibilities
Execute business development strategies to drive growth
Understand the customer’s environment and open new doors with decision‑makers and influencers to generate opportunities within new and existing accounts
Solve critical business challenges—both those shared by the customer and those uncovered through research and discovery
Focus on how customers are buying, emphasizing their needs rather than predefined products
Demonstrate excellent communication skills
Use storytelling to differentiate Ricoh’s capabilities and uncover opportunities aligned to Ricoh’s digital transformation portfolio
Clearly articulate how buying decisions impact a customer’s financial position
Develop and confidently deliver compelling presentations both in person and virtually
Qualification
Required
Bachelor's degree or equivalent experience required
3+ years of demonstrated business development experience
Foundational knowledge of P&L components
Ability to research and analyze customers to enable meaningful business conversations
Ability to manage multiple accounts while maintaining strong attention to detail
Demonstrated success leveraging collaboration to build influence
Strong understanding of solution design processes
Ability to bring thought leadership into customer engagements
Excellent verbal and written communication skills
Proven ability to build and maintain relationships with key stakeholders
Keeps current with Ricoh offerings
Able to assess customer environments and create strategies to expand core services throughout the customer enterprise
Strong learning agility
Ability to influence and position favorably within customer approval processes, creating sponsors and advocates
Preferred
Experience in IT and/or software services is preferred
Understanding of document workflow solutions and processes is preferred
Company
Ricoh USA, Inc.
At Ricoh, we bring people, processes, and technology together to make information work for you.
H1B Sponsorship
Ricoh USA, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (8)
2023 (7)
2022 (16)
2021 (13)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-05-06
Company data provided by crunchbase