BravoTECH · 14 hours ago
Care Navigator
BravoTECH is focused on providing quality healthcare outcomes, and they are seeking a Care Navigator to develop and coordinate care management activities. The role involves creating personalized care plans for members and educating them on available services to improve healthcare access.
Responsibilities
Develops, assesses, and coordinates Care Management activities based on member needs to provide quality, cost-effective healthcare outcomes
Develops or contributes to the development of a personalized care plan/service plan for members and educates members and their families/caregivers on services and benefit options available to improve health care access and receive appropriate high-quality care through advocacy and care coordination
Qualification
Required
Over 5 years of experience working directly with the ABD (Aged, Blind, and Disabled) population in call center environments, Medicaid programs, and Managed Care Organizations (MCOs)
Skilled in supporting individuals with disabilities and vulnerable populations managing chronic or complex health conditions
Demonstrated expertise in providing care coordination for children, young adults, and other high-need groups within the past three of the last five years
Good attendance
Call center background
Worked with MCO insurance
Customer service
Call center experience
Computer Knowledge
Insurance
MCO background
Preferred
BA in Social Work or Healthcare Mgmt
LVN
CNA
CMA
RT
Pharmacy Tech
Company
BravoTECH
BravoTech is a dynamic company that specializes in offering a complete range of IT staff augmentation and project management services.