Citi · 14 hours ago
Observability Engineering Manager, SVP
Irving Texas United States
Full-time
Hybrid
Senior Level, Lead/Staff
$156K/yr - $234K/yr
10+ years expCiti, the leading global bank, is looking for an Engineering Manager to lead the Metrics pillar of their observability offering. The role involves engineering and supporting observability products globally, solving complex technical problems, and providing technical guidance to a team of developers and engineers.
BankingFinanceFinancial Services
Responsibilities
Define observability strategy, goals and roadmap
Develop and enhance full-stack observability for Hybrid, Cloud and Multi-cloud deployments while providing consistent view for various personas
Solve complex technical problems – be hands-on
Define and maintain a healthy balance of innovation and reliability as you deliver to meet customers’ needs
Identify comprehensive risks and risk-mitigation-mapping matrix, coordinate with the Security, Risk & Compliance teams
Ensure solution meets all requirements of quality, security, modifiability, extensibility and scalability
Develop high-level solution specifications with attention to integration and feasibility (technical, function and financial)
Prepare an easy-to-understand report detailing achieved milestones, short-term and long-term project goals
Provide technical guidance and coaching to a team of developers and engineers
Work with peers across all Observability pillars (Logs, Traces, Events and SRE) to achieve common observability goal
Build familiarity with Observability industry challenges/trends and bring that knowledge to improve your offerings
Qualification
Required
10+ years of experience in monitoring solutions, from architecture and design through delivery and support of complex, highly scalable, and robust systems
Experience designing scalable enterprise solutions with high‑volume, high‑frequency data workloads
Experience designing, building, and maintaining large‑scale hybrid observability solutions, supporting high‑volume, low‑latency data platforms
5+ years of Site Reliability Engineering (SRE) practice experience with strong knowledge of modern observability architectures and tooling
5+ years of software engineering experience with solid understanding of system architecture and contemporary observability solution
Proven experience delivering high‑demand, customer‑facing offerings or services
Strong understanding of Full Stack Observability concepts and practices
Knowledge of Prometheus, OpenTelemetry, and core SRE methodologies
Experience managing and developing engineering teams
Exceptional collaboration, communication, and presentation skills
Hands‑on experience with one or more observability platforms: Prometheus, Grafana Stack (Grafana UI, GEM/Mimir, GET/Tempo, GEL/Loki), Splunk Observability, ElasticSearch, AWS CloudWatch, Google Cloud Observability, Datadog, or Dynatrace
Experience designing and deploying cloud‑based solutions on AWS, Google Cloud, Azure, or IBM Cloud using containers/Kubernetes (e.g., OpenShift, IBM Cloud Private, GKE, EKS, AKS)
Background working on large‑scale projects, leading agile engineering teams, and developing software in languages such as Go, Ruby, Python, Java/J2EE, C++, PHP, and .NET
Experience building applications on modern microservice frameworks such as Spring Boot, Node.js/Express, MicroProfile, or Ruby on Rails
Telemetric pipelines BindPlane, Cribl, Open Telemetry, Vector, etc
Knowledge of the Grafana Stack is a plus
Bachelor's degree or equivalent work experience
Benefits
Medical, dental & vision coverage
401(k)
Life, accident, and disability insurance
Wellness programs
Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Company
Citi
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
10001+ employees
H1B Sponsorship
Citi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (1386)
2024 (849)
2023 (1375)
2022 (1117)
2021 (876)
2020 (901)
Funding
Current Stage
Late StageLeadership Team
James Monahan
Managing Director / Global Head of Asset Servicing
Naveed Sultan
Managing Director, Chairman, Institutional Clients Group
Recent News
2026-01-20
2026-01-15
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