Bay East Association of REALTORS® · 17 hours ago
Billing and Membership Specialist
Pleasanton, CA
Full-time
Onsite
New Grad, Entry LevelBay East Association of REALTORS® is seeking a Billing & Membership Specialist who will manage billing, payments, and membership processes. This role involves supporting members by addressing inquiries, processing payments, and ensuring accurate billing operations.
EducationNon ProfitReal Estate
Responsibilities
Manage annual member billing renewals and updates
Process member payments and store sales accurately and efficiently
Monitor and respond to billing inquiries from members
Reconcile billing discrepancies, credits, and adjustments
Support billing communications and service suspension processes
Assist with reporting and basic accounting tasks
Prepare billing documentation for semi-annual C.A.R. approval
Serve as a primary point of contact for billing and membership questions
Build familiarity with membership benefits and services to better support members
Support New Member Orientation and onboarding
Identify trends and suggest improvements to billing and membership workflows
Qualification
Required
Strong attention to detail and organization
Friendly, clear communication and customer service skills
Comfortable managing multiple priorities and working independently
Proficient in Microsoft Excel, including Pivot Tables and VLOOKUP
Preferred
Basic accounting coursework or related experience
Company
Bay East Association of REALTORS®
Bay East Association of REALTORS® is a professional trade association serving more than 6,000 real estate professionals in the San Francisco Bay area.
Founded in 1922
11-50 employees
Funding
Current Stage
Early StageLeadership Team
David Stark
Chief Public Affairs and Communications Officer
Pam Barnes
Chief Association Services Officer
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