Shinesty · 17 hours ago
Wholesale Sales Operations Coordinator w/a sense of humor
Shinesty is a company dedicated to making people laugh while selling unique products. They are seeking a detail-oriented Sales Operations Coordinator to support their wholesale sales team by managing workflows, maintaining systems, and ensuring order accuracy.
FashionLifestyleRetail
Responsibilities
Manage wholesale orders across systems (NetSuite, NuOrder, Faire, MarketTime)
Track orders from placement through shipment and delivery
Coordinate with Fulfillment and Operations to resolve order or inventory issues
Ensure order accuracy and on-time execution
Monitor EDI order flow and error queues daily
Resolve EDI errors and exceptions within defined timelines
Track and document EDI chargebacks and resolutions
Coordinate fixes with internal teams when issues repeat
Maintain accurate customer, product, and order data across wholesale systems
Set up accounts, update catalogs, and manage access for sales reps
Support testing and rollout of new tools or workflows
Prepare and distribute recurring sales and operations reports
Maintain trackers for orders, inventory, forecasts, and tasks
Ensure reports are accurate and delivered on time
Flag issues or inconsistencies for leadership review
Provide operational support to sales reps (catalog links, order questions, system help)
Ensure reps are using current tools and materials
Route escalations to the right internal team
Coordinate catalog creation and updates with Merchandising
Monitor catalogs to ensure sold-out or discontinued items are updated
Distribute updated digital and printed catalogs to reps
Coordinate timelines, materials, and systems support for trade shows
Assist with post-show order follow-up and reporting
Qualification
Required
Execution-focused mindset with a strong sense of organization
Ability to manage workflows and maintain systems
Experience with order and fulfillment coordination
Familiarity with EDI execution and support
Proficient in systems and data management
Ability to prepare and distribute sales and operations reports
Experience in providing operational support to sales representatives
Coordination skills for catalog and merchandising updates
Ability to assist with trade show and sales support
Company
Shinesty
Shinesty is a vintage clothing brand that aims to bring an outlandish collection of clothing.
Funding
Current Stage
Early StageTotal Funding
$7.86MKey Investors
Azure Capital Partners
2020-06-18Series A
2019-07-18Series A· $2.49M
2017-05-30Seed· $3.39M
Recent News
2024-01-27
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