The US Oncology Network · 1 day ago
Front Desk Lead
Austin, TX
Full-time
Onsite
Mid, Senior Level
7+ years expThe US Oncology Network is seeking a Front Office Lead for their Texas Colon & Rectal Specialists team, which is dedicated to providing advanced colorectal healthcare. This role involves supervising front desk operations, coordinating patient schedules, and ensuring quality patient care in a supportive environment.
CommunitiesHealth CareMedicalOncologyTest and Measurement
Responsibilities
Supervises front desk (recruitment, orientation and training, provide point of contact to front desk staff, resource allocation, task definition, performance standards, performance feedback, cross training, quarterly performance reviews, corrective action, shift scheduling, coordinate training, changes in policy that affect their department, and interface between management.)
Oversee access, customer service, check in procedures, patient confidentiality, registration, and patient financial screening procedures
Ensures that all policies and procedures are followed and are efficiently implemented
Works closely with the clinical team to help manage and communicate any daily clinic schedule changes
Assists in the preparation and implementation of departmental policies and procedures
Works closely with practice management on problems and issues related to patient flow and operations
Responds to patient complaints and concerns in coordination with practice management when necessary
Qualification
Required
High school diploma or equivalent
Seven years of medical office experience
Minimum of one year of supervisory experience
Knowledge of governmental, legal and regulatory provisions related to collection activities
Benefits
Medical
Dental
Vision
Life Insurance
Short-term and Long-term disability coverage
Generous PTO program
401k plan that comes with a company match
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance program
Discounts on some of your favorite retailers
Company
The US Oncology Network
Every day, The US Oncology Network helps approximately 3,300 providers deliver value-based, integrated care for patients—close to home.
10001+ employees
H1B Sponsorship
The US Oncology Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2010-12-30Acquired
Leadership Team
R. Steve Paulson
National Policy Board Executive Committee
Recent News
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